Team Lead Retail Back Office (m/f/x)
About this role
For our office in Weil am Rhein, we are looking for a Team Lead Retail Back Office (m/f/x).
Your Responsibilities
Lead a team of two professionally as well as in disciplinary matters and be responsible for the further development of the team and its processes
Take ownership of Retail Back Office processes and drive their continuous improvement, including ERP-related topics
Communication interface between logistics and stores: cooperate with other internal departments to monitor product transit, outgoing goods and deliveries, and be responsible for special handling tasks
Represent the team in cross-functional projects (e.g. ERP, CRM, BPM) and support process documentation and optimization
Development of reporting tools including Power BI
Support the stores in customer service topics: purchase orders, returns, stock corrections, POS orders
Monitoring stock movements and stock corrections
Recommend improvements to current procedures and systems for allocation and replenishment
Support the Retail Head Office
Assist in store opening topics and stocktake activities
Anticipate and identify system issues, liaise with the relevant departments to solve them
Handling of the daily business and individual tasks as they arise
Your Profile
Completed commercial training or experience in a commercial area
Experience in retail is an advantage
Good MS Office knowledge, especially Excel
Accurateness, strong organizational skills and the ability to prioritize
Self-driven approach to researching, analysing, and solving complex business challenges
High level of social competence, ability to work in a team, good communication skills for complex issues, and leadership skills or the willingness to develop them
Willingness to travel occasionally
Fluency in German and English; other languages are welcome