NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Team Lead in United Kingdom
20 hours agoBe an early applicant
Apply with autofill
Apply with autofill
Asda·20 hours ago
20 hours agoBe an early applicant

Team leader

Newtownards, United KingdomMid · 2-5 yearsCustomer Service Team Lead

Sign up free to see how well your resume matches this role.

Boost your chances at asda

How you compare FREE

?
Your scoreYour score: not yet known
→
45
Top 10%Top 10%: 45 out of 100

Top 10% of NextRaise users matched against Customer Service Team Lead roles in United Kingdom.

Must-have skills for this role

  • customer service
  • team leadership
  • communication
  • retail operations

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Leading the day-to-day running of your department.
  • Leading by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service.
  • Helping to manage stock, supporting new starters, or stepping in to solve a problem.
  • Working closely with your manager to deliver high standards and keep your team motivated and focused.

What they're looking for

  • Experience working in a retail or customer-facing environment.
  • A willingness to take on responsibility and support others.
  • Good communication skills and a can-do attitude.
  • Flexibility to work a range of shifts, including weekends and evenings.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Title

Team leader


Location

Newtownards


Employment Type

Full time


Contract Type

Permanent


Shift Pattern

Work Shift: Afternoons


Hours per Week

36


Pay Rate

£14.10


Category

Retail Hourly Colleagues, Store Management


Closing Date

21 September 2026


 

As a Team Leader, you’ll play a key role in leading the day-to-day running of your department. You’ll lead by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service. Whether it’s helping to manage stock, supporting new starters, or stepping in to solve a problem, you’ll be a go-to person on the shop floor. You’ll work closely with your manager to deliver high standards and keep your team motivated and focused.

What makes a brilliant Team Leader:

  • Customer-focused: You put customers first and help your team do the same.
  • Supportive: You’re approachable, helpful, and always ready to lend a hand.
  • Organised: You can juggle tasks, manage priorities, and keep things on track.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Team player: You work well with others and help create a great place to work.
  • Reliable: You take responsibility and follow through on what needs to be done.

What you’ll bring:

  • Experience working in a retail or customer-facing environment.
  • A willingness to take on responsibility and support others.
  • Good communication skills and a can-do attitude.
  • Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Company

Asda
Newtownards, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from asda's careers site·first seen 8 Sept 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Team Leader - Returns department at skechersBury St Edmunds, United Kingdom–match not yet calculated
  • Team Leader at tjxSolihull, United Kingdom–match not yet calculated
  • Team Leader at asdaBroadstairs, United Kingdom–match not yet calculated
  • FANATICS Regent Street - Supervisor at agileretailLondon, United Kingdom–match not yet calculated
  • People Services Learning & Development Team Lead at inizioAshby, United Kingdom–match not yet calculated

Browse more jobs

  • Customer Service Team Lead jobs in United Kingdom
  • Customer Service Manager jobs in United Kingdom
  • Customer Service Representative jobs in United Kingdom
  • Customer Experience Specialist jobs in United Kingdom
  • Customer Service Team Lead jobs in United States
  • Customer Service Team Lead jobs in India