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Jobs / Customer Service Team Lead in United Kingdom
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Tjx·13 hours ago
13 hours agoBe an early applicant

Team Leader

Solihull, United KingdomMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • leadership

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What you'll do

  • Supporting our managers by helping to lead a team of associates in a constantly evolving store

What they're looking for

  • Fully flexible and available for night shifts

Nice to have

  • Experience in a management role would be preferred at least 2 years if possible

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

TK Maxx

At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Join us as a Team Leader

Various hours available, Monday to Sunday

Please note that this Team Leader role requires the candidate to be fully flexible and available for night shifts

Why join us?

You will be joining a culture that's defined by our values of honesty, integrity, and treating others with dignity and respect! Our Team Leaders are always encouraged to be themselves and to use their creativity. We'll give you the mentorship and support you need to feel ready for every situation and, if you do well, there'll be plenty of scope for your ongoing development and progression.

We offer excellent rewards, a range of contracts, a competitive rate of pay, staff discounts and various other well-being incentives.

About the role

This is a retail opportunity with a difference - it's a chance to have a real impact. You'll be supporting our managers by helping to lead a team of associates in a constantly evolving store. Our business model is unlike any other - our teams never know what will be delivered next. It means plenty of variety for you, and plenty of unique finds for your customers.

About you

  • You're someone who can lead by example and empower a diverse team.
  • Our customers are very diverse too, and you'll know just how to make sure they can all enjoy a unique treasure hunt experience in the store.
  • The pace here is fast, but as someone who loves to think big and share bold ideas, that will suit you well.
  • Excited to explore your potential in an environment that offers the freedom to take on new challenges and embrace new opportunities.
  • Experience in a management role would be preferred at least 2 years if possible.

As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

Unit 5 Sears Retail Park Oakenshaw Road Shirley

Location:

EUR TK Maxx UK Store 219 - Solihull Sears

Company

Tjx
Solihull, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from tjx's careers site·first seen 8 Sept 2026·last verified 8 Sept 2026·How we source jobs

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