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Jobs / Customer Service Team Lead in Australia
2 months ago
Marsh McLennan·2 months ago
2 months ago

Team Leader Specialty Claims

100 Barangaroo Avenue, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • claims operations
  • financial services
  • stakeholder engagement
  • client communications

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About this role

We are expanding our team: As Team Leader Specialty Claims, you will provide operational leadership and technical claims support across Construction, Marine and Power & Energy portfolios. Oversee complex claims, support client communications, and drive process improvement. Ideal for experienced professionals with strong leadership and claims expertise.

Skills

  • claims operations
  • policy interpretation
  • people leadership
  • performance management
  • coaching
  • stakeholder engagement
  • process improvement
  • claims case management
  • recruitment
  • reporting
  • compliance
  • claims settlement
  • claims closure
  • legal qualification
  • construction claims
  • marine claims
  • power & energy claims
  • market appointments
  • engineering input
  • legal input
  • vendor coordination
  • client communications
  • service quality improvement
  • operational performance

Company

Marsh McLennan
100 Barangaroo Avenue, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marsh McLennan·first seen 31 Aug 2026·last verified 11 Sept 2026·How we source jobs

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