Technical Desktop Coordinator

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.

Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.

Our company is split into two business areas:

Utility Infrastructure –

Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. 

Social Infrastructure -

Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.  

Equal Opportunities Statement - At United Infrastructure, we are committed to making every interaction a positive and inclusive experience. If there is anything we can do to support you, remove barriers, or make the process more accessible, please let us know — we want this to be the best possible experience for you.

As a coordinator your day-to-day tasks will include reviewing VMO2 and CS B/HOPS, within the 5 working Day SLA to ensure adherence to the deadlines and timescales, liaising with the client and wider team, ensuring all relevant parties are informed of latest updates. You will be required to contact build partners via email and telephone. Working closely with small H&A team attending client Build Partner defect meeting when required. Supporting Team to cover A/L and Sickness

To be responsible for all TDR Reviews, Updating Internal Data Base (Intelex), claiming Client MS on CS Siterra and VMO2 Siteflo and Managing the capture of all 18th edition, STC/FA and Asbestos information to relevant internal trackers on UI Siteshare.

Duties.

To log all TDR reviews onto Intelex and Total Mobile. Review all B/Hops in the working 5-day SLA to ensure we meet client’s requirements. Review All Re-submissions and close down defects on Intelex. Claim relevant MS on client’s databases VMO2 (Siteflo) CS (Siterra). Responding to Client and Build Partners queries regarding TDR defects. Working closely with FE to establish on site electrical installation is completed to Scope of work and BS 7671 regulations. Provide support to the H&A Team, Attend Client meetings as requested.

Qualifications and Experience

• Electrotechnical NVQ Level 3 (C&G5357 incorporating AM2S or equivalent)
• 18th Edition (C&G 2382-18 or equivalent)
• Initial and Periodic Inspection and Testing of Electrical Installation (C&G 2391-52 or equivalent)
• Professional Engineer - Hold a ‘JIB Gold Card – Approved Electrician’
• 5+ Years of Field Experience
• Strong understanding of LV power systems, protection, and control circuits.
• Strong level of attention to detail.
• Proficient in the use of Microsoft office applications (outlook; excel and word)
• Experience within a similar role
• Experience of working within a customer facing environment
• Relevant Admin qualification or proven experience
• Strong experience of working within a fast-moving environment delivering a high quality and robust delivery service

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.