Technical Trainer Instructor - Senior

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in McDonough-Atlanta, GA.  

In this role, you will make an impact in the following ways:

• Forecast training demand and develop targeted training plans that align with evolving business needs and service priorities.
• Deliver high-quality technical training and hands-on support to technicians and service personnel on products, policies, systems, and tools.
• Build and maintain deep technical expertise through train-the-trainer sessions and continuous learning.
• Keep training materials current, accurate, and aligned with new products, processes, and technologies.
• Evaluate training effectiveness using participant feedback and field performance data to drive measurable improvements.
• Support and actively participate in continuous improvement initiatives to enhance training quality and service capability.
• Maintain accurate technical training records and report service capability metrics to support workforce planning and compliance.
• Customize and adapt technical training programs and presentations to meet regional, audience-specific, and operational requirements.