Vibrant Education·11 days ago
11 days ago
Telecalling Executive - Full Time (Female Candidates Preferred)
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What you'll do
- Conduct Outbound Calls: Reach out to potential customers to inform them about our products and services, maintaining a friendly and professional tone throughout the conversation.
- Manage Customer Inquiries: Address queries from customers effectively and provide them with accurate information, ensuring a positive experience that encourages further engagement.
- Maintain Call Records: Document details of each call, including customer feedback, inquiries, and outcomes, to help track progress and improve service quality.
- Follow Up on Leads: Reconnect with potential customers who have shown interest in our offerings, reinforcing our commitment to customer satisfaction and support.
- Achieve Targets: Work towards meeting daily and monthly call volume and sales targets as set by the management, showcasing dedication and commitment to quality service.
What they're looking for
- Graduate (B.C.A, B.B.A, Vocational Course, Professional Degree)
- 2-3 years of experience
- Excellent verbal communication skills
- Strong listening skills
- Proficiency in using basic computer applications
Nice to have
- Good command of English and any additional language will be an advantage
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for a Telecalling Executive to join our team in OMR. The ideal candidate should have 2-3 years of experience and hold a degree in , , or a vocational/professional course. This full-time position is office-based, and we are specifically seeking female applicants.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to inform them about our products and services, maintaining a friendly and professional tone throughout the conversation.- Manage Customer Inquiries: Address queries from customers effectively and provide them with accurate information, ensuring a positive experience that encourages further engagement.- Maintain Call Records: Document details of each call, including customer feedback, inquiries, and outcomes, to help track progress and improve service quality.- Follow Up on Leads: Reconnect with potential customers who have shown interest in our offerings, reinforcing our commitment to customer satisfaction and support.- Achieve Targets: Work towards meeting daily and monthly call volume and sales targets as set by the management, showcasing dedication and commitment to quality service.Required Skills and Expectations:The ideal candidate should possess excellent verbal communication skills and the ability to engage customers effectively. Strong listening skills are essential to understand customer needs and respond appropriately. A good command of English and any additional language will be an advantage. Proficiency in using basic computer applications is necessary for maintaining records and data entry. The candidate should demonstrate a strong willingness to learn, adapt to feedback, and remain goal-oriented in a fast-paced environment.
Experience
2 - 3 Years
No. of Openings
02
Education
Graduate (B.C.A, B.B.A, Vocational Course, Professional Degree)
Role
Telecalling Executive
Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
Gender
Female
Age Limit
20 - 40 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, Travel Allowance (TA), Mobile Allowance, Internet Allowance
Face Interview Location
No.39, 2nd Main Road,2nd Cross street,Chandrasekaran Avanue,Thoraipakkam
Company
Vibrant Education
Chennai, India
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