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Jobs / Customer Service Manager in United States of America
2 days ago
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BNY·BFSI·2 days ago
2 days ago

Vice President, Client Coverage

Seattle, United States of AmericaFull-timeMid · 3-8 yearsCustomer Service Manager

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Must-have skills for this role

  • client relationship management
  • financial services expertise
  • business development
  • communication

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Develop and manage strong relationships with key clients by understanding their needs and applying financial services expertise.
  • Partner with internal teams to deliver tailored service and solutions that support client satisfaction and retention.
  • Identify business development and cross-sell opportunities by staying current on market trends and client requirements.
  • Serve as a primary point of contact for client inquiries and issues, resolving them promptly and effectively.
  • Prepare and present client reports and performance analyses with recommendations to improve service delivery.
  • Ensure compliance with company policies and industry regulations by following best practices and maintaining current knowledge.

What they're looking for

  • 3-8 years of relevant experience.
  • Strong client relationship management skills with the ability to build trust and credibility.
  • Excellent communication and presentation skills to effectively convey information to clients and stakeholders.
  • Analytical skills to assess client needs and market opportunities and support informed decision-making.

Nice to have

  • Bachelor’s degree preferred.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We’re seeking a future team member for the role of Vice President, Client Coverage to join our Wealth Management team. This role is located in Seattle, WA.

In this role, you’ll make an impact in the following ways:

  • Develop and manage strong relationships with key clients by understanding their needs and applying financial services expertise.
  • Partner with internal teams to deliver tailored service and solutions that support client satisfaction and retention.
  • Identify business development and cross-sell opportunities by staying current on market trends and client requirements.
  • Serve as a primary point of contact for client inquiries and issues, resolving them promptly and effectively.
  • Prepare and present client reports and performance analyses with recommendations to improve service delivery.
  • Ensure compliance with company policies and industry regulations by following best practices and maintaining current knowledge.
  •  

To be successful in this role, we’re seeking the following:

  • Bachelor’s degree preferred.
  • 3-8 years of relevant experience.
  • Strong client relationship management skills with the ability to build trust and credibility.
  • Excellent communication and presentation skills to effectively convey information to clients and stakeholders.
  • Analytical skills to assess client needs and market opportunities and support informed decision-making.
BFSI

Company

BNYBFSI
Seattle, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from BNY's careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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