Voice Process Execuetive
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What you'll do
- Analysis (Problem Identification &Issue Resolution).
- Representatives in Customer Service to furnish information to customers and give technical support
- Provide post sales information and provide resolutions to customer’s problems.
- To service potential customers who are either interested in the product or are at various stages of pre- sanction/ disbursement of loan.
- To provide services to both Internal (sales, CDU, Operations, etc.) and External customers
- To service customers who have availed of the product, in a post disbursement scenario; for the life of the product
What they're looking for
- Good communication skills in English with Fluency in Hindi.
- Minimum 6 months of calling experience.
- Candidate should be willing to work in 24X7 work environment
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Company Description
Greetings!!
Aarna HR Solutions is a Human Resource Recruitment Company providing services to Various IT, ITES and Non- IT companies across India. Aarna HR Solutions strive towards hiring the best and the brightest talent in the industry. We hire individuals with a strong sense of pride in their performance, team spirit, and a desire
We have openings for “ International Voice Process Execuetive” with a reputed BPO client for Bangalore Location..
Job Description
About Company:
Our Clients is a leader in high-value global business services. It partners with its clients to
deliver end-to- end customer engagement services, technology innovations, analytics,
process optimization, and business improvements.
POSITION: International Voice Process Execuetive
LOCATION: Bangalore
Experience- Minimum 6 months of Calling experience.
Job Responsibility
· Analysis (Problem Identification &Issue Resolution).
· Representatives in Customer Service to furnish information to customers and give technical support
· Provide post sales information and provide resolutions to customer’s problems.
· To service potential customers who are either interested in the product or are at
various stages of pre- sanction/ disbursement of loan.
· To provide services to both Internal (sales, CDU, Operations, etc.) and External
customers
· To service customers who have availed of the product, in a post disbursement
scenario; for the life of the product
Basic Requirements:
· Good communication skills in English with Fluency in Hindi.
· Minimum 6 months of calling experience.
· Transport: Self transport during day time (7 am till 7 pm) & Home Pick Up / Drop
during 7 pm till 7 am; Self Transport One Way allowance INR 1000 per month.
· Candidate should be willing to work in 24X7 work environment
Total years of experience:
Relevant experience
Current CTC:
Expected CTC:
Notice Period:
Reason for Job Change
Your availability for interview:
With Regards,
Reshmi-HR Recruiter
Aarna HR Solutions
Mob No: : 9902579718
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company
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