Zippee·19 days ago
19 days ago
Warehouse Manager - Operations
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What you'll do
- Help oversee Same-Day Delivery operations in Siliguri.
- Manage FC/delivery fleet teams in Dagapur FC, Siliguri, West Bengal.
- Work closely with our customers (D2C/E-Commerce Brands) and support them in growth.
- Own all aspects of FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
- Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city.
- Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
- Oversee weekly audits and daily MIS reporting to Management.
- Help create a rockstar culture amongst your team to scale to profitability.
What they're looking for
- 2-5 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies.
- Team management, stakeholder management, & independent decision-making experience are a must.
- Must have an owner's mindset. We are looking for owners, not employees.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
- We're looking for a talented & experienced Warehouse Manager - Dark Store/FC Operations in Siliguri.
- Incredible yet challenging opportunity to work with Operations team at a high-growth Quick Commerce startup to drive meaningful impact.
Responsibilities:
- Help oversee Same-Day Delivery operations in Siliguri.
- Manage FC/delivery fleet teams in Dagapur FC, Siliguri, West Bengal.
- Work closely with our customers (D2C/E-Commerce Brands) and support them in growth.
- Own all aspects of FC & last-mile operations such as inbound, inventory management, outbound, manpower planning, rostering, training, employee engagement, vendor partnerships, COD management.
- Ensure a streamlined Supply Chain to drive 100% success rate in Same-Day Delivery & meet SLAs across the city.
- Lead all metrics related to reliability, customer experience & CPO (cost-per-order) as per business needs, while continuously developing & implementing SOPs (dark store + last-mile) to improve them.
- Oversee weekly audits and daily MIS reporting to Management.
- Help create a rockstar culture amongst your team to scale to profitability.
Qualifications:
- 2-5 years of Operations/Supply Chain Management experience at Quick Commerce/Ecommerce warehousing/logistics companies.
- Team management, stakeholder management, & independent decision-making experience are a must.
- Must have an owner's mindset. We are looking for owners, not employees.
Benefits:
- Be part of a tight-knit rocket ship passionate about empowering Ecommerce brands in the quick commerce era.
- Annual company retreat.
- Growth Opportunities
Company
Zippee
Siliguri, India
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