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Jobs / Customer Service Team Lead in Australia
1 month ago
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Mynrma·1 month ago
1 month ago

Wash Bay Supervisor

Cairns, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • leadership
  • communication
  • attention to detail
  • training

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Apply faster with autofill FREEmynrma uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good.  As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.   

Job Description

SIXT Australia is on the lookout for a Full Time Wash Bay Supervisor to join the team at Cairns Airport!

At SIXT, you can fully showcase your strengths. Reporting to the Area Manager, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location. Everything you need to know about our vehicles, you’ll learn with us.

YOUR ROLE

Your key responsibilities will include:

  • Ensuring every vehicle is presented to the highest standard, delivering a positive experience for every customer. 
  • Overseeing the cleaning, inspection, and preparation of vehicles, maintaining asset quality and availability for rental. 
  • Leading by example, communicating clearly, and fostering a collaborative team environment to achieve daily goals. 
  • Promoting and enforce safe work practices, promptly identifying hazards, and ensuring a safe environment for all team members. 
  • Upholding company policies, procedures, and compliance standards, ensuring all work is completed honestly and accurately. 
  • Prioritising and delegating tasks effectively, ensuring deadlines are met and operations run smoothly. 
  • Driving operational efficiency by monitoring workflows, identifying improvements, and ensuring optimal use of resources. 
  • Training, mentoring, and motivating your team, supporting their growth and ensuring consistent, high-quality results. 

YOUR SKILLS

  • Leadership Capability: You will have proven ability to inspire a high-performing detailing team, driving a culture of efficiency, safety, and productivity while upholding SIXT Australia’s renowned standards and achieving our shared goals 
  • Flexibility: You are willing to work a rotating roster between 6am and midnight, Monday to Sunday, including school holidays, weekends, and public holidays 
  • Communication: You will have exceptional written and verbal communication skills. 
  • Attention to Detail: You will have a keen eye for detail and take pride in your work. 

Experience in vehicle detailing or cleaning is preferable, however not essential.

All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening. Please note that all candidates will need a current provisional or full driver's licence and working rights in Australia.

WHAT WE OFFER

At SIXT we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

  • $30.82 per hour + shift loadings + monthly incentives $$ 
  • Uniform and staff car parking provided
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
  • Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
  • Discounts on a range of NRMA personal insurance products including car, home & travel
  • Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

Ready to rev up your career and drive customer happiness? We're excited to hear from you! Apply now or visit our careers site to find out more. Join Team Orange today!

Company

Mynrma
Cairns, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Mynrma's careers site·first seen 17 Aug 2026·last verified 8 Sept 2026·How we source jobs

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