Winter 26/27: Resort Ambassador Volunteer

Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility.

Volunteer Title: Resort Ambassador Volunteer

Volunteer Commitment: 14 days

Volunteer Summary:

Resort Ambassadors are outgoing individuals with a passion for Copper and our guests. They must be guest service oriented, knowledgeable about the resort, its facilities, activities, events, lifts, familiar with Summit County events and recreational activities. A smile is a must. Resort Ambassadors exemplify a professional and friendly image to all employees and guests. They must be strong communicators and reflect Copper in a positive light.

Candidates must be able to commit to volunteering a minimum of 14 days throughout the season (Mid November through Mid April). Candidates must be able to volunteer for shifts that include weekdays, weekends and holidays. Shifts are between the hours of 8am-4:30pm with one hour for lunch. All candidates must also be available to attend and complete a day long orientation and training. Ability to ski/ride at an advanced intermediate level is a must. Past summer and/or winter experience at Copper is a plus.

Essential Duties and Responsibilities:

• Resort Ambassadors are an integral member of the Resort Services team.
• Resort Ambassadors are expected to meet, greet and engage in conversation with all our guests as they arrive on the resort. Resort Ambassadors help to guide our guests as well as answer their many questions.
• Will be assigned specific daily expectations in the base villages and on the mountain delivering exceptional service, accurate information and enthusiastic assistance.
• Ability to provide daily ski/ride mountain orientation tours and/or snowshoe tours.
• Supports events, promotions, services and activities throughout the resort by dissemination of accurate and helpful information which in turn supports strategic partners and the resort’s mission.
• Interact professionally with other departments throughout the resort and promote a team play atmosphere.
• Reports to the appropriate resources any injuries or unsafe conditions that may exist both on mountain and base areas.

Other Duties as Assigned:

• Functions as an ambassador of Copper Mountain, modeling and sharing the Copper “culture” with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest’s expectations and create memories for our guests and staff.
• This description is an overview of the scope of responsibilities for this volunteer position and is not intended to be an inclusive list of tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. The volunteer position must be prepared to accept new responsibilities and transfer others.

Personal Attributes:

• Is honest and has the highest integrity
• Is able to handle and manage confidential information
• Has the guest’s interest in mind at all times
• Professional appearance & behavior
• Follows established policies and procedures. Is supportive of Core Values.
• Can handle fast-paced environment
• Must be detail oriented and organized
• Team player
• Positive attitude
• Able to volunteer well with others
• Must speak and read English fluently

Basic Requirements:

• Ambassadors must be of good physical and medical condition, be able to walk, stand and ski/ride for extended periods of time at 9600 feet and above, on paved and natural surfaces, and must be able to volunteer outdoors in winter conditions. 
• Must be able to read Copper Mountain literature & forms
• Must have the ability to deal with all levels of activity for long periods of time
• Must be able to speak clearly and have adequate hearing ability for conversations in a noisy environment
• Must be able to lift and carry items up to 50 lbs
• If a potential Ambassador is not a strong skier/rider they may be considered as a snowshoe Ambassador and will be asked to meet/greet in the base area, lead snowshoe tours and other duties as assigned that will satisfy daily requirements.
• Must be at least 18 years old

POWDR-Copper Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Copper Mountain Resort in Summit County, Colorado. 90 miles west of Denver, we are situated in the heart of Colorado's playground. All candidates must fill out an application to be considered for employment.

Can you see yourself here- Apply now!