Administration
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What you'll do
- Scheduling & Dispatch: Coordinating service teams/technicians across Australia daily, processing work orders, and prioritising incoming requests to meet customer SLAs.
- Workflow Management: Managing works in progress (WIP) and collaborating with teams to reduce outstanding tasks and streamline operations.
- System Administration: Utilizing internal job management/ERP software to enter project details, track progress, and order required materials.
- Office Operations: Managing general administrative duties including phone and email enquiries, data entry, invoice processing, client reporting, and maintaining compliance records.
What they're looking for
- Prior experience in a Service Administration, Operations, or Service Coordination role.
- Confidence using the Microsoft Office Suite and experience adapting to internal database systems.
- Strong communication and interpersonal skills with a deeply customer-centric focus.
- A "can-do" attitude, excellent problem-solving skills, and the ability to think on your feet.
- A passion for delivering excellent outcomes and a willingness to go above and beyond in a collaborative environment.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Our client is a dynamic, Australian-owned national organisation that prides itself on delivering exceptional service. Operating in a fast-paced environment, they are looking for a well-organised and efficient full-time Administrator to join their high-performing, successful team.
The Role In this fast-paced position, you will be the central hub connecting clients and field/service teams. Your daily responsibilities will include:
- Scheduling & Dispatch: Coordinating service teams/technicians across Australia daily, processing work orders, and prioritising incoming requests to meet customer SLAs.
- Workflow Management: Managing works in progress (WIP) and collaborating with teams to reduce outstanding tasks and streamline operations.
- System Administration: Utilizing internal job management/ERP software to enter project details, track progress, and order required materials.
- Office Operations: Managing general administrative duties including phone and email enquiries, data entry, invoice processing, client reporting, and maintaining compliance records.
About You To thrive in this role, you will bring:
- Proven Experience: Prior experience in a Service Administration, Operations, or Service Coordination role.
- Tech Savvy: Confidence using the Microsoft Office Suite and experience adapting to internal database systems.
- Soft Skills: Strong communication and interpersonal skills with a deeply customer-centric focus.
- Mindset: A "can-do" attitude, excellent problem-solving skills, and the ability to think on your feet.
- Team Player: A passion for delivering excellent outcomes and a willingness to go above and beyond in a collaborative environment.
If you are a highly organized and proactive individual looking to make a significant impact in an exciting company, please don’t hesitate to send through your resume so that we can talk to you!
If the position is not quite right and you are on the hunt for your next opportunity within the Mining, Engineering, Trades & Construction or Utilities industries LET'S CONNECT!
If you are interested in applying for the role, please click the apply now button.
For further information or to answer any questions, please contact Fiona Bremner on 08 8468 8080 or email fiona.bremner@randstad.com.au
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
key responsibilities
- Administration
- scheduling
- calls
- emails
- invoicing
qualification
- None required
working at
null
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.