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Jobs / Customer Service Team Lead in Singapore
2 days ago
Marsh McLennan·2 days ago
2 days ago

Asia Placement Hub Claims Team Lead

8 Marina View, SingaporeFull-timeSenior · 6-10 yearsCustomer Service Team Lead

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Must-have skills for this role

  • claims operations leadership
  • people leadership
  • claims lifecycle management
  • claims administration

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What you'll do

  • oversee claims operations across multiple business lines
  • ensure effective management and operational oversight

What they're looking for

  • proven leadership in claims operations and stakeholder management
  • experience in property, casualty, and energy claims

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are looking for an Asia Placement Hub Claims Team Lead to oversee claims operations across multiple business lines, ensuring effective management and operational oversight. This role requires proven leadership in claims operations and stakeholder management, ideally suited for candidates with experience in property, casualty, and energy claims.

Skills

  • claims administration
  • claims operations leadership
  • stakeholder management
  • claims collections
  • claims payments
  • claims governance
  • kpi reporting
  • quality assurance frameworks
  • file audits
  • corrective action plans
  • operational project management
  • workflow standardization
  • people leadership
  • coaching and mentoring
  • performance management
  • continuous improvement
  • operational risk management
  • documentation management
  • claims lifecycle management
  • claims escalation management
  • file management
  • claims expert coordination
  • claims settlement processing
  • claims documentation

Company

Marsh McLennan
8 Marina View, Singapore

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marsh McLennan·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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