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Jobs / Customer Service Team Lead in Singapore
6 days ago
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Nike·6 days ago
6 days ago

Retail Supervisor (Visual Merchandise) - Changi City Point

South, SingaporeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • retail management
  • visual merchandising
  • coaching
  • mentoring

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What you'll do

  • Manage all daily activities in a specific area of the store, including selling and service
  • Lead, coach, drive and inspire associates within a designated area
  • Executing and maintaining visual merchandising and selling floor standards
  • Communicate promotional event information to maximise the results of each event
  • Identify issues and opportunities based on selling and customer feedback
  • Assist the Store Manager (Nike Head Coach) in delivering a premium consumer and employee experience

What they're looking for

  • A Bachelor's Degree and 3 years’ retail experience or 4 years’ retail experience in lieu of a degree
  • A minimum of 1 year’s management experience
  • Demonstrable experience in retail management, including experience in coaching and mentoring people
  • Ability to communicate in English
  • Ability to use retail business systems and Microsoft Office
  • Ability to work weekends, evenings and holidays as needed

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

To work in retail is to be the face of Nike, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. Across the globe, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates, and retail partners in the industry. 

Internal Title – Coach 

WHO ARE WE LOOKING FOR? 

 
As our Nike Store Coach, your mission will be to create an environment that will provide a premium consumer and employee experience and implementing/executing programmes to drive business results. 

WHAT WILL YOU WORK ON? 

 

As our Nike Store Coach, you will manage all daily activities in a specific area of the store, including selling and service. You will lead, coach, drive and inspire associates within a designated area. You will be executing and maintaining visual merchandising and selling floor standards. You will communicate promotional event information to maximise the results of each event. You will identify issues and opportunities based on selling and customer feedback. You will also assist the Store Manager (Nike Head Coach) in delivering a premium consumer and employee experience 

 
WHAT YOU BRING 

 

• A Bachelor's Degree and 3 years’ retail experience or 4 years’ retail experience in lieu of a degree 

• A minimum of 1 year’s management experience 

• Demonstrable experience in retail management, including experience in coaching and mentoring people 

• Ability to communicate in English 

• Ability to use retail business systems and Microsoft Office 

• Ability to work weekends, evenings and holidays as needed 

 

Of course, our commitments don't stop with our customers. If you're up to the challenge of Nike Retail we'll make it worth your while. You'll be working in a great team environment, with access to the latest and greatest Nike products and apparel. Not to mention, a compensation and benefits package that's among the best around. Join us and see what it means to become part of the Nike Retail experience. 

Company

Nike
South, Singapore

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Nike's careers site·first seen 14 Sept 2026·last verified 14 Sept 2026·How we source jobs

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