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Leightons·12 hours ago
12 hours agoBe an early applicant

Branch Manager - Epsom

Epsom, United KingdomMid · 5-10 yearsBranch Manager

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Must-have skills for this role

  • team leadership
  • customer service
  • communication
  • commercial mindset

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What you'll do

  • Building strong relationships with the community and ensuring an excellent customer experience
  • Supporting and developing your team to reach their potential
  • Setting realistic business goals and creating plans to achieve them
  • Balancing the day-to-day running of the branch with a focus on its future growth

What they're looking for

  • Strong communication skills
  • Passion for delivering excellent customer experiences
  • Ability to lead, motivate and develop a team

Nice to have

  • Experienced Dispensing Optician
  • Qualified DO with existing management experience
  • Optical retail manager

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

ROLE – Branch Manager

LOCATION – Epsom

REPORTS TO – Area Manager

ROTA -
Week 1 - Monday - Saturday (1 Mid week day off)
Week 2 - Monday-Friday

Are you an experienced Dispensing Optician ready to take the next step into management? Or perhaps an experienced optical retail manager looking for a new role within a premium optical and hearing care business?

Leightons Opticians and Hearing Care are looking for a skilled Branch Manager to join our established store in Epsom.

A bit about us…

Leightons is a retail opticians and audiology business, founded in 1928. We are proudly independent, family-owned and believe our people are the key to success and longevity. Leightons have grown to 37 stores, across the South of England.

The role…

As Branch Manager, you will work closely with the Area Manager to drive the commercial success of the branch while maintaining the high standards of customer care and service Leightons is known for.

You will have the opportunity to make real impact by:

  • Building strong relationships with the community and ensuring an excellent customer experience

  • Supporting and developing your team to reach their potential

  • Setting realistic business goals and creating plans to achieve them

  • Balancing the day-to-day running of the branch with a focus on its future growth

Am I suitable?

We are open to different backgrounds for this role. You could be an experienced Dispensing Optician looking to take your first step into management, a qualified DO with existing management experience, or an optical retail manager.

You will need strong communication skills, a passion for delivering excellent customer experiences and the ability to lead, motivate and develop a team. For DO candidates, your clinical and dispensing knowledge will be a valuable asset with a strong commercial mindset.

Benefits:

  • Staff Discount

  • Bonus Scheme

  • Access to Leightons Learning Academy

  • Contribution Towards Gym/Club Memberships

  • Life Cover 2 x Salary or 4 x Salary if in Pension Scheme

  • 27 days of annual leave plus bank holidays

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

#INDDO

Company

Leightons
Epsom, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from leightons's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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