Hays·5 days ago
5 days ago
Business Analyst Non-Technical
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What you'll do
- Lead the capture and documentation of 'As Is' business processes across compliance functions.
- Facilitate and manage process design workshops with key stakeholders.
- Develop and document clear 'To Be' process maps and supporting business documentation.
- Produce intuitive, accessible, and user-friendly process maps that support effective decision-making.
- Work closely with project teams and business leads to translate strategic objectives into practical operational changes.
- Identify impacts, dependencies, risks, and opportunities associated with process changes.
- Support change management activities to ensure successful adoption of new ways of working.
- Collaborate with stakeholders across the organisation to drive engagement and secure buy-in.
- Assist Project Managers in identifying and escalating risks, issues, and resource requirements.
- Support continuous improvement initiatives and help embed a culture of operational excellence.
What they're looking for
- Proven experience working as a Business Analyst in a non-technical capacity.
- Strong process mapping experience, including creation of both As Is and To Be documentation.
- Experience facilitating stakeholder workshops and driving process improvement initiatives.
- Excellent stakeholder engagement and communication skills.
- Experience working within a regulated environment.
- Background within Local Government, Housing, Council, Public Sector, Utilities, Healthcare, Financial Services, or similar regulated sectors.
- Strong understanding of change management principles.
- Ability to analyse complex business processes and recommend practical improvements.
Nice to have
- Lean, Six Sigma, Continuous Improvement, or Business Process Improvement qualifications/experience.
- Experience supporting compliance, governance, risk, or regulatory change programmes.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Business Analyst (Non-Technical)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4814549 - Wendy Turner
Location: Manchester (Free On-Site Parking)
Contract: Initial 3-Month Contract with Potential Extension
Hybrid Working: Approximately 2 days per week on site (as required)
Rate: £29.89phr PAYE/£41.50 Umbrella
Rate: £29.89phr PAYE/£41.50 Umbrella
The Opportunity
We are seeking an experienced Business Analyst to support a key compliance transformation programme within a highly regulated organisation. This is an excellent opportunity for a BA who enjoys working closely with stakeholders, facilitating workshops, mapping processes, and driving business change.
You will play a pivotal role in understanding current business processes, identifying opportunities for improvement, and designing future-state ways of working that enhance efficiency, compliance, and customer outcomes.
Key Responsibilities
- Lead the capture and documentation of 'As Is' business processes across compliance functions.
- Facilitate and manage process design workshops with key stakeholders.
- Develop and document clear 'To Be' process maps and supporting business documentation.
- Produce intuitive, accessible, and user-friendly process maps that support effective decision-making.
- Work closely with project teams and business leads to translate strategic objectives into practical operational changes.
- Identify impacts, dependencies, risks, and opportunities associated with process changes.
- Support change management activities to ensure successful adoption of new ways of working.
- Collaborate with stakeholders across the organisation to drive engagement and secure buy-in.
- Assist Project Managers in identifying and escalating risks, issues, and resource requirements.
- Support continuous improvement initiatives and help embed a culture of operational excellence.
About You
To be successful in this role, you will have:
- Proven experience working as a Business Analyst in a non-technical capacity.
- Strong process mapping experience, including creation of both As Is and To Be documentation.
- Experience facilitating stakeholder workshops and driving process improvement initiatives.
- Excellent stakeholder engagement and communication skills.
- Experience working within a regulated environment.
- Background within Local Government, Housing, Council, Public Sector, Utilities, Healthcare, Financial Services, or similar regulated sectors.
- Strong understanding of change management principles.
- Ability to analyse complex business processes and recommend practical improvements.
Desirable
- Lean, Six Sigma, Continuous Improvement, or Business Process Improvement qualifications/experience.
- Experience supporting compliance, governance, risk, or regulatory change programmes.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4814549 - Wendy Turner
Company
Hays
Manchester, United Kingdom
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