ABB·15 days ago
15 days ago
Contact Center Support Specialist - German speaking
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About this role
Take on the role of Contact Centre Support Specialist, serving as the first point of contact for ABB customers. Provide technical and order support, coordinate with internal teams, and enhance customer experience. Ideal for candidates with customer service experience, strong communication skills in English and German, and proficiency in MS Office and Salesforce.
Skills
- customer service
- german language
- technical support
- order processing
- payment processing
- ms office
- salesforce
- case management
- continuous improvement
- outbound marketing
- contact list management
- routing tables
- internal communication
- stakeholder management
- french language
- italian language
Company
ABB
Estonia
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