Customer Support (m/f/d) danish & english - full remote
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What you'll do
- customer service via mail and phone
- identifying customer demands and introducing the product range
- providing information on contractual terms, invoices and cancellation terms
- ensure customer satisfaction
What they're looking for
- fluent in speaking danish
- good knowledge of English in spoken and written language
- good working knowledge of MS Office
- confident and professional on the phone
- target driven personality, friendly and communicative
Nice to have
- Sales or Telemarketing experience preferable
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Speaking danish and english isn´t a big deal for you? Then you're the right person to join Avedo as a Customer Support (m/f/d) danish & english - full remote. We also gladly welcome career changers to our contact center!
Your Benefits
full-time or part-time freelance work from Estonia
remote work right from the start with BYOD (Bring Your Own Device) - you work with your own technology
fixed salary with performance-related bonus
uncomplicated entry into the job through professional and remunerated induction and training
dynamic, innovative working environment with flat hierarchy
Your Tasks
customer service via mail and phone
identifying customer demands and introducing the product range
providing information on contractual terms, invoices and cancellation terms
ensure customer satisfaction
Your Profile
fluent in speaking danish
good knowledge of English in spoken and written language
good working knowledge of MS Office
Sales or Telemarketing experience preferable, ideally at a call center
confident and professional on the phone
target driven personality, friendly and communicative
Have we caught your interest? Then we should definitely get to know each other. With over 40 contact centers in Germany and around the world, we’re a strong partner for our customers. To make that happen, teamwork is our top priority. Together, we ensure that we’re not only successful but also create better customer experiences.
So, what are you waiting for? Apply for the Customer Support (m/f/d) danish & english - full remote position in just a few minutes. We look forward to hearing from you!
All names are directed at all genders.
Company
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