Allianz·23 hours ago
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Customer Service Agent
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What you'll do
- be the first point of contact for our customers
- managing enquiries and delivering professional, empathetic service
- handle inbound and outbound calls
- resolve cases
- ensure a positive experience
What they're looking for
- strong communication skills
- passion for customer service
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Join us as a Customer Service Agent and be the first point of contact for our customers, managing enquiries and delivering professional, empathetic service. You will handle inbound and outbound calls, resolve cases, and ensure a positive experience. Ideal for those with strong communication skills and a passion for customer service.
Skills
- customer service
- call handling
- crm systems
- case management
- problem solving
- stakeholder liaison
- multitasking
- organisational skills
- technology proficiency
- retail customer support
- hospitality customer service
- administration support
- contact centre operations
Company
Allianz
Brisbane, Australia
Company facts come from this company's own listings. We only show what the postings themselves carry.