Dental Insurance Verification Specialist
About this role
Position Overview
We are seeking a detail-oriented and reliable Dental Insurance Verification Specialist to join our remote team. This role is responsible for verifying patient insurance coverage, benefits, and eligibility to ensure accurate billing and smooth patient coordination. The ideal candidate has strong experience in dental insurance processes, excellent communication skills, and a high level of accuracy.
Key Responsibilities
Verify patient dental insurance coverage, eligibility, and benefits prior to appointments
Review and document plan details including deductibles, maximums, waiting periods, frequencies, and limitations
Confirm coverage for procedures such as preventive, basic, and major services
Communicate insurance benefits clearly to patients and internal staff
Coordinate with dental offices and insurance companies via phone, portals, and email
Identify discrepancies and resolve insurance-related issues proactively
Ensure accurate entry of insurance information into practice management systems
Assist with pre-authorizations and breakdown of benefits as needed
Maintain compliance with HIPAA and data privacy standards
Support billing and front office teams with insurance-related inquiries
Qualifications
At least 1–2 years of experience in dental insurance verification or dental billing
Strong understanding of dental insurance plans (PPO, HMO, indemnity)
Familiarity with CDT codes and common dental procedures
Experience using dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental, CareStack)
Excellent English communication skills (verbal and written)
Strong attention to detail and organizational skills
Ability to multitask and work independently in a remote environment
Please note: This job post does not guarantee immediate client onboarding. Once you successfully complete the full recruitment process, your profile will be added to our talent pool for future client placements that match your qualifications and experience.