NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in Germany
1 month ago
Apply with autofill
Apply with autofill
Constructoruniversity·1 month ago
1 month ago

Director of Student Affairs (m/f/d)

Bremen, GermanySenior · 10-15 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at constructoruniversity

How you compare FREE

?
Your scoreYour score: not yet known
→
34
Top 10%Top 10%: 34 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Germany.

Must-have skills for this role

  • leadership
  • english
  • customer-orientation
  • teambuilding

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

If you enjoy a dynamic, international working environment and like to work in a highly motivated and friendly team, you are in the right place! You can expect an open corporate culture with flat hierarchies as well as interesting and challenging tasks. As part of your induction, you will be optimally prepared for your area of responsibility.

Constructor University invites interested candidates to join Constructor University’s academic community as

Director of Student Affairs (m/f/d) 

(full-time; 40 hours/week, limited; 2 years) 

 

As our Director of Student Affairs you will be intensively involved in a broad range of activities. The main goal of Student Affairs is to support students during their entire stay at Constructor University, contributing to their personal and academic success. Your responsibilities would include the following departments: Registrar & Student Services, Student Life & Support, Academic Advising Services, Student Services and Welcome Center.

 

Your Responsibilities:

  • Organizing the implementation of strategic goals

  • Actively accompany strategic initiatives, change process, and further development of student services and the university

  • Ensure adherence to the academic constitution, policies and regulations with special regard to education, students and quality management

  • Ensure that day-to-day operations of the organization run effectively and efficiently

  • Define, monitor and optimize processes, including the cross-divisional ones together with the organizational structures involved

  • Enhance a performance-oriented culture by defining goals of the departments and its employees, monitoring and following up on the goals in performance reviews

  • Organize, accompany and monitor relevant projects in close cooperation with project managers

  • Manage the annual budget

 

Your Qualifications: 

  • Master Degree

  • PhD degree is an advantage

  • Knowledge of German higher education law

  • Experience in managing teaching and student services in a university would be appreciated

 

Skills and Abilities: 

  • Customer-orientation: taking an active role in meeting customer needs, ensuring that deadlines and service levels are met, working to improve standards

  • Teambuilding: ability to work in and with teams nurturing a respectful, positive and constructive work climate, excellent interpersonal and communication skills

  • Leadership: strategic thinking skills, ability to make complex ideas clear and easy to understand for everyone facilitating their realization, collaborative problem-solving orientation and decision-making; proactivity, flexibility and creativity in seeking innovative solutions

  • Fluent in English, German would be appreciated

What you can expect at Constructor University:

We are an international, world-class private university embarking on an exciting journey of growth and expanding our portfolio. Join us and become a part of our global teams!

  • Individual on-boarding, career- and development planning

  • Company fitness program offers with EGYM Well Pass

  • In collaboration with Deutsche Dienstrad – Lease a company bike, whether it's a bicycle, road bike, or e-bike, for both private and business use.

  • 30 days of annual leave, plus additional days off for special occasions

  • Green campus with extensive dining options and recreation areas, take the tour: Campus

  • Constructor University has extensive programs on sustainability, environmental sustainability, equal opportunities and high ethical values

Constructor University unequivocally guarantees the academic freedom of every member of the faculty, as well as every other member of the Constructor University community. We encourage diversity in the University in ethnic, cultural, social, religious, political, and national backgrounds, as well as in individual lifestyle. Constructor University offers full equality of opportunity to all qualified applicants and is an equal opportunity employer.

Your Application:

We look forward to your application! The review of applications will begin immediately and will continue until the position is filled.

Please note that only applications submitted through the official application portal will be considered for recognition.

If you like working with happy, enthusiastic colleagues, you'll enjoy your career with us!

Company

Constructoruniversity
Bremen, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Constructoruniversity's careers site·first seen 6 Aug 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Head of R&D and Innovation (m/f/d) at GE VernovaBerlin, Germany–match not yet calculated
  • Global Account Director at Analog DevicesMunich, Germany–match not yet calculated
  • Managing Director - Germany at FiservBad Homburg vor der Hohe, Germany–match not yet calculated
  • Head of Customer Operations (w/m/d) at zasta-gmbhRostock, Germany–match not yet calculated
  • Head of AI (m/w/d) at medacHeadquarter, Germany–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in Germany
  • Customer Service Representative jobs in Germany
  • Customer Service Team Lead jobs in Germany
  • Call Center Agent jobs in Germany
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom