IAG·13 days ago
13 days ago
Dispute Resolution Consultant (RACQ Insurance)
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What you'll do
- Guide customers and stakeholders through fair and balanced dispute resolution
- Manage and resolve complaints
- Ensure clear communication and support
What they're looking for
- Experience in dispute resolution
- Strong problem-solving skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are expanding our team: As a Dispute Resolution Consultant (RACQ Insurance), you will guide customers and stakeholders through fair and balanced dispute resolution. You will manage and resolve complaints, ensuring clear communication and support. Ideal for candidates with experience in dispute resolution and strong problem-solving skills.
Skills
- dispute resolution
- complaint management
- afca complaints process
- general insurance
- legal qualifications
- mediation
- regulatory compliance
- customer guidance
- negotiation
- problem solving
- stakeholder engagement
- portfolio management
- process improvement
Company
IAG
Brisbane, Australia
Company facts come from this company's own listings. We only show what the postings themselves carry.