Dispute Resolution Specialist

We are currently hiring a Dispute Resolution Specialist to manage and resolve complaints, guiding customers and stakeholders towards fair and balanced resolutions. You will assess and communicate outcomes, collaborating with a supportive team. Ideal candidates have experience in dispute resolution and a strong customer focus.

Skills

• dispute resolution
• complaint management
• afca complaints process
• customer relations
• legal qualifications
• mediation
• regulatory compliance
• negotiation
• problem solving
• stakeholder engagement
• portfolio management
• process improvement
• customer guidance
• written communication
• time management