Ambirobotics·3 days ago
3 days ago
Field Support Engineer (Dallas)
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What you'll do
- Serve as the first point of contact for customers experiencing problems with robotic equipment in the field
- Coordinate resolutions through travel to site
- Contribute to team processes
- Travel to perform installations
- Be responsible for the performance of a growing fleet of robotic systems
- Work closely with the operations, software and hardware engineering teams
What they're looking for
- 2+ years of experience in hardware and software product technical support
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are a fast-paced Series A startup growing our team of dynamic builders, tech-enthusiasts, and compassionate professionals on a mission to deploy AI-powered robotic solutions that make supply chain operations more human-friendly and efficient.
Ambi Robotics is excited to add a Field Support Engineer to the team. The ideal candidate will have 2+ years of experience in hardware and software product technical support. This position will serve as the first point of contact for customers experiencing problems with robotic equipment in the field and will coordinate resolutions through travel to site. This role will contribute to team processes, travel to perform installations, and be responsible for the performance of a growing fleet of robotic systems.
The Field Support Engineer will work closely with the operations, software and hardware engineering teams. The ideal candidate is customer-obsessed and goes above and beyond to exceed expectations.
Company
Ambirobotics
Dallas, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.