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Jobs / Customer Service Team Lead in Australia
2 days ago
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Accorhotel·2 days ago
2 days ago

Food & Beverage Supervisor

Darlinghurst, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • leadership
  • rsa certificate
  • food and beverage service
  • communication

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Apply faster with autofill FREEaccorhotel uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Lead by example to deliver warm, professional service across our restaurants, bar, and events spaces.
  • Oversee our daily F&B operations as required.
  • Collaborate with our kitchen and conference and events sales team.
  • Assist in training, and mentoring new and existing team members.
  • Maintain high standards of hygiene, cleanliness, and presentation across outlets.
  • Ensure guests’ dietary and allergen requirements are met with care and accuracy.
  • Assist in creating and implementing innovative F&B promotions and champion upselling.
  • Monitor stock control and breakage reporting.

What they're looking for

  • Strong leadership skills and previous experience in leading a team within the hospitality industry.
  • Current RSA Certificate.
  • Working collaboratively with various departments.
  • Excellent communication skills both written and verbal
  • Positive, proactive and calm under pressure.
  • Excellent problem-solving abilities with a hands-on approach with eye for detail and accuracy.
  • Flexibility to work various shifts, including early mornings, late evenings and weekends.

Nice to have

  • Strong understanding of food and beverage service, wine and cocktail knowledge is a bonus.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Description

Work Your Way to Pullman Sydney Hyde Park! Our 241 room, Premium Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras. 

Job Description

Join the dynamic Food & Beverage team at Pullman Sydney Hyde Park. We’re seeking an enthusiastic and experienced Food and Beverage Supervisor who thrives in a fast paced environment and has a passion for delivering exceptional guest experiences. In this role you will lead and inspire our Food & Beverage team to deliver outstanding and unforgettable moments for our guests

What You’ll Be Doing:

  • Lead by example to deliver warm, professional service across our restaurants, bar, and events spaces.
  • Oversee our daily F&B operations as required.
  • Collaborate with our kitchen and conference and events sales team.
  • Assist in training, and mentoring new and existing team members.
  • Maintain high standards of hygiene, cleanliness, and presentation across outlets.
  • Ensure guests’ dietary and allergen requirements are met with care and accuracy.
  • Assist in creating and implementing innovative F&B promotions and champion upselling.
  • Monitor stock control and breakage reporting.

Qualifications

About You:

  • Strong leadership skills and previous experience in leading a team within the hospitality industry.
  • Current RSA Certificate.
  • Working collaboratively with various departments.
  • Excellent communication skills both written and verbal
  • Strong understanding of food and beverage service, wine and cocktail knowledge is a bonus.
  • Positive, proactive and calm under pressure.
  • Excellent problem-solving abilities with a hands-on approach with eye for detail and accuracy.
  • Flexibility to work various shifts, including early mornings, late evenings and weekends.

Additional Information

By joining Accor you will also be joining a company who thrives on growing and developing their people, and the career opportunities are endless. You will also have access to Accor discounts and benefits worldwide. Work Your Way with Accor so speak to us about what is important to you.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Company

Accorhotel
Darlinghurst, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Accorhotel's careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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