Fraud and Scams Network Search Senior Analyst
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About this role
Working hours for this team are 9am-5pm. You must be comfortable to complete 4 weeks of training in-office whilst you are learning. Once you have been set up for success, your in-office connection expectation will be 20%
About the Role
An exciting opportunity to join the Network Search team in Sydney. Your work will drive investigations, generate insights, and help identify potential victims of coordinated scam activity. You’ll also play a key role in optimising search parameters, automating processes, and enhancing team efficiency to strengthen our fraud prevention efforts.
Your Responsibilities
- Design and operationalise network search capabilities in line with regulatory requirements.
- Identify scam typologies and behavioural patterns.
- Assess consumer impact and prioritise investigations based on risk and our investigative processes.
- Provide support to the Intel, Industry & Disruption (IID) team and the wider GFMS team as required.
- Escalate priority incidents in a timely and professional manner.
- Build effective working relationships within other teams in GS & BU staff.
- Contribute to innovative ideas for improvements.
Skills and Experience
- Strong attention to detail and the ability to translate risks and opportunities into actionable insights.
- Practical experience with statistical and social network analysis to uncover complex fraud and scam patterns.
- Excellent communication, and interpersonal skills.
- Understanding of fraud and scam detection or prevention.
- Ability to plan, prioritise, and manage multiple tasks in a fast-paced operational environment.
- Strong team player with a collaborative and proactive mindset.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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