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Jobs / Customer Service Manager in Germany
13 days ago
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Wise·Fintech·13 days ago
13 days ago

Head of Financial Crime & MLRO - Germany

Berlin, GermanyContractSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • aml/ctf
  • financial crime compliance
  • risk management
  • regulatory compliance

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Apply faster with autofill FREEWise uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We are seeking a highly skilled and experienced Head of Financial Crime and Money Laundering Reporting Officer (MLRO) to join our team in Germany. The candidate will be responsible for overseeing and managing the institution's compliance with financial crime compliance regulations. This role requires a deep understanding of Financial Crime requirements, risk management, and effective communication with regulatory authorities. The candidate will play a crucial role in safeguarding the institution against financial crime and countering terrorism financing.

 

Your mission:

Financial Crime Compliance:

  • Ensure the institution's operations comply with German, relevant EEA, and International AML/CTF laws and regulations
  • Serve as the main point of contact with regulatory bodies in Germany and law enforcement agencies concerning AML/CTF issues, including the submission of suspicious activity reports (SARs) and other related reports

Risk Assessment and Management:

  • Implement, and maintain a comprehensive financial crime and regulatory compliance risk management framework to identify, monitor, and mitigate potential risks
  • Conduct regular risk assessments and audits to ensure the effectiveness of the AML/CTF controls in place

Policy Development and Implementation:

  • Develop, maintain and implement local jurisdiction compliance policies and procedures to ensure compliance with legal and regulatory changes
  • Collaborate with senior management to integrate compliance considerations into the strategic development of new products and services

Reporting and Analysis:

  • Prepare and submit detailed regulatory reports to senior management and relevant authorities, summarising key findings, trends, and compliance metrics

Training and Awareness:

  • Design and deliver regular training programs for employees, fostering a culture of compliance and raising awareness about compliance obligations
  • Ensure all staff understand their responsibilities under the financial crime compliance framework and know how to report suspicious activities

Collaboration and Communication:

  • Collaborate with internal teams, such as compliance, legal, and operations, to ensure a coordinated approach to regulatory and financial crime compliance
  • Maintain open lines of communication with European and global compliance officers to share best practices and stay informed of industry developments

 

A bit about you:

  • Minimum of 7 years of experience in financial crime compliance, preferably within the financial services or payments industry
  • Proven track record of successfully managing regulatory relationships and compliance programs
  • In-depth knowledge of German and EEA AML/CTF regulations, and an understanding of the latest trends and challenges in the field
  • Strong analytical and problem-solving skills with attention to detail in reviewing complex transactions and identifying red flags
  • Excellent communication and interpersonal skills to effectively interact with regulatory authorities, internal teams, and external stakeholders
  • Proficiency in data analysis tools
  • Ability to work independently, prioritise tasks, and manage multiple projects simultaneously
  • Fluent in German and English; additional language skills are advantageous

 

Additional Information

All your information will be kept confidential according to EEO guidelines.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Fintech

Company

WiseFintech
Berlin, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Wise's careers site·first seen 7 Sept 2026·last verified 8 Sept 2026·How we source jobs

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