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Jobs / Customer Service Manager in Germany
19 days ago
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Fioneer·19 days ago
19 days ago

Head of Programme Management (m/f/d) - Bank Transformation

Munich, GermanySenior · 10+ yearsCustomer Service Manager

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Must-have skills for this role

  • commercial banking
  • corporate banking
  • english
  • german

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Apply faster with autofill FREEfioneer uses Workable - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Overview:

Innovation is and will always be the core of SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.

SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms.

We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.

A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!

Role Overview:

You will lead significant banking transformation initiatives, steering high-profile projects that redefine operational capabilities and enhance client offerings. You will engage with C-level executives at major banking institutions, delivering innovative strategies that align with their vision and operational goals, ultimately driving sustainable growth.

Key Responsibilities:

  • Lead and manage the end-to-end delivery of banking transformation projects, ensuring alignment with client expectations and strategic objectives.
  • Develop strong relationships with C-level stakeholders, understanding their needs and challenges to deliver tailored solutions that facilitate transformation.
  • Drive program governance, risk management, and quality assurance across transformational projects, ensuring compliance with regulatory requirements.
  • Engage in thought leadership, contributing insights and strategies to enhance SAP Fioneer’s position as a trusted partner in bank transformation initiatives.
  • Collaborate with cross-functional teams, including technology, finance, and operations experts, to deliver innovative solutions that meet client needs.
  • Monitor industry trends and market developments, leveraging insights to inform program strategy and execution.

As a key figure in our Bank Transformation team, you will contribute to shaping the digital future of financial services while working in a collaborative and innovative environment.

Requirements

  • 10+ years of work experience in consultancies, banks, and/or software companies - with a strong focus on commercial banking / corporate banking and a proven track record of successful execution 
  • Deep expertise in corporate banking, in particular, global transaction banking, cash management and payments, and solid understanding of technology 
  • Consultative selling approach paired with hands-on project experience – especially for strategical engagements and early project phases 
  • Experience with SAP (banking) products is a strong plus 
  • Strong business acumen, entrepreneurial spirit, and interpersonal skills 
  • Excellent written and verbal communication skills in English and German 

Benefits

  • We are a pragmatic, fast-paced startup company paired with years of system delivery expertise, a strong reputation on the market, and a long-established customer portfolio.
  • You will be offered growth opportunities based on merit and individual goals, as well as the space to bring new ideas, drive innovation and challenge the status quo.
  • Mobile Office – work wherever you like!
  • Individual mobility options (e.g., Company Car; Bike Leasing; JobTicket).
  • Attractive compensation package with 30 holidays.

Company

Fioneer
Munich, Germany

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Fioneer's careers site·first seen 2 Sept 2026·last verified 9 Sept 2026·How we source jobs

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