Inside Sales Executive

About Role

Key Responsibilities

1. Lead Handling & Qualification

• Handle inbound, marketing-generated, and qualified leads provided by the company.
• Understand the prospect's business requirements, challenges, and expectations.
• Qualify and prioritize opportunities based on customer needs and potential.
• Maintain timely communication with prospects throughout the sales cycle.
• Coordinate with the relevant internal teams whenever additional product or technical inputs are required.

2. Product Demonstrations

• Take ownership of online product demonstrations for prospective customers.
• Understand the prospect's requirements before each demo and tailor the presentation accordingly.
• Clearly explain Sioniq's product features, capabilities, benefits, and relevant use cases.
• Engage prospects during the demo and answer their questions effectively.
• Coordinate with internal teams for technical or product-related queries when required.
• Follow up with prospects after demonstrations and move opportunities to the next stage.

3. Webinars & Product Presentations

• Plan, coordinate, and conduct product webinars and online presentations.
• Present Sioniq's solutions confidently to prospective customers and webinar participants.
• Engage with attendees, understand their requirements, and identify potential sales opportunities.
• Follow up with participants after webinars and nurture relevant prospects towards conversion.
• Continuously improve webinar and presentation approaches based on customer feedback.

4. Client Handling & Relationship Management

• Act as a key point of contact for prospects during the sales process.
• Build strong and professional relationships with prospects and customers.
• Understand customer concerns, requirements, and objections.
• Provide timely responses and ensure a smooth customer experience throughout the sales cycle.
• Coordinate internally to ensure customer queries are addressed effectively.
• Maintain regular communication with prospects until the opportunity is successfully closed or appropriately nurtured.

5. Follow-ups & Opportunity Management

• Conduct consistent and structured follow-ups through calls, emails, WhatsApp, and other relevant channels.
• Track customer interactions and next steps.
• Ensure prospects are continuously engaged throughout the buying journey.
• Identify the right time and approach to move prospects towards a purchase decision.
• Maintain a healthy pipeline and minimize drop-offs.

6. Proposal, Negotiation & Deal Closure

• Prepare and share proposals, quotations, and other sales-related documentation.
• Explain commercial terms and product offerings to prospects.
• Handle objections and work with customers to resolve concerns.
• Support negotiations and move qualified opportunities towards closure.
• Take ownership of the sales process from demo to final conversion.

7. Events & Business Development Activities

• Represent Sioniq at industry events, exhibitions, conferences, seminars, and networking events.
• Engage with visitors, prospects, partners, and industry professionals at events.
• Explain Sioniq's solutions and identify relevant business opportunities.
• Collect and follow up with potential prospects generated through events.
• Be willing to travel occasionally for business events and related activities.

8. CRM & Sales Reporting

• Maintain accurate records of leads, customer interactions, demos, webinars, follow-ups, proposals, and deal stages in the CRM.
• Keep the sales pipeline updated and ensure timely movement of opportunities.
• Track sales activities and provide regular updates to management.
• Maintain accurate sales forecasts and expected closure timelines.

Sales Cycle

Key Performance Indicators (KPIs)

• Product demos conducted
• Demo-to-opportunity conversion
• Demo-to-sale conversion
• Webinars conducted
• Webinar engagement and conversions
• Follow-up effectiveness
• Proposal-to-closure conversion
• Sales pipeline value
• Number and value of deals closed
• Monthly/quarterly revenue achievement
• Customer engagement and response rates
• Event-generated opportunities and conversions

Required Skills

• Excellent verbal and written communication skills
• Strong presentation and product demonstration skills
• Confident in conducting webinars and online presentations
• Strong client-handling and relationship-management skills
• Excellent follow-up and opportunity-management skills
• Good objection-handling and negotiation abilities
• Ability to understand customer requirements and communicate product value
• Comfortable speaking with decision-makers and business stakeholders
• Good coordination and interpersonal skills
• Target-oriented and self-motivated
• Comfortable using CRM and sales tools
• Willingness to travel occasionally for events and business activities

Experience

• 4–7 years of experience in Inside Sales, B2B Sales, SaaS Sales, IT/Technology Sales, Solution Sales, or a related field.
• Candidates with strong communication, presentation, and customer-handling skills may also be considered.

Ideal Candidate