Inside Sales Executive – WOGOM (Fresher)

Job Description – Inside Sales Executive (Fresher)

About the Role

Key Responsibilities

• Make outbound calls to prospective customers and generate qualified sales leads.
• Understand customer requirements and recommend suitable products and solutions.
• Clearly explain product features, benefits, pricing, and offers to prospective customers.
• Follow up consistently with leads through calls, messages, and other communication channels.
• Convert qualified leads into sales opportunities and successful orders.
• Maintain regular communication with existing and prospective customers.
• Coordinate with the field sales and other internal teams for further processing of qualified leads.
• Maintain accurate customer information, lead status, follow-ups, and sales activities in the CRM/system.
• Achieve assigned daily, weekly, and monthly sales and activity targets.
• Prepare regular updates on lead generation, conversion, pending follow-ups, and sales performance.
• Handle basic customer queries and coordinate with the concerned team for resolution.
• Build positive customer relationships and contribute to overall business growth.

Required Skills & Competencies

• Excellent verbal and written communication skills.
• Confident and professional telephone communication.
• Strong persuasion, negotiation, and follow-up skills.
• Customer-oriented approach with a positive attitude.
• Ability to understand customer requirements and communicate product benefits effectively.
• Good organizational and time-management skills.
• Comfortable working in a target-driven environment.
• Basic knowledge of MS Excel, Word, and PowerPoint.
• Willingness to learn products, sales processes, and CRM tools.