Inside Sales Specialist
Kolkata, IndiaFull-timeMid · 2-4 years
About this role
Inside Sales Specialist
About NowPurchase
Building the future of Metal Manufacturing!
NowPurchase is transforming the $140B metal manufacturing industry the backbone of infrastructure, transportation, and industrial growth. We are building Indias most trusted digital procurement platform for metal manufacturers while creating an operating system that makes procurement smarter, faster, and autonomous.
We are a growing team of 150+ professionals with a strong PAN India presence, supported by 2 registered offices, 7 warehouses, and 2 Processing unit centers, enabling seamless nationwide operations.
Having worked with 250+ foundries across India, we’re now scaling aggressively—across regions, products, and value-added solutions. Our momentum has been recognized globally and nationally, including:
- Financial Times High-Growth Companies Asia-Pacific (2024 & 2025)
- India’s first-ever ESOP buyback by a B2B commerce startup (2024)
- Innovative Startup of the Year – Eastern Leadership Awards 2025
- Dun & Bradstreet Startup50 Award
- Deloitte Technology Fast 50, India (2025)
Function: Category Management
Location: Kolkata
Experience: 2 to 4 years
Designation: Executive/ Sr Executive
Education: Graduate
Roles & Responsibilities:
- Own full-funnel trader sales: sourcing, calling, onboarding, and converting.
- Conduct high-volume outreach via calls and WhatsApp to drive trader engagement.
- Handle customer escalations and ensure timely issue resolution.
- Drive sales performance by monitoring team productivity and target achievement.
- Achieve monthly targets for trader onboarding and revenue generation.
- Execute Hunter-Farmer-Retention (HFR) sales motions with discipline.
- Coordinate with Procurement, Operations, and Supply Chain teams for seamless order execution.
- Plan inventory requirements in collaboration with business stakeholders.
- Monitor sales KPIs, conversion ratios, and pipeline performance.
- Analyze sales performance and identify opportunities for process improvement.
What does a typical day look like?
The individual will spend the day engaging with customers to generate and close sales opportunities, following up on leads, and managing key customer relationships. They will handle customer escalations, guide and support the Inside Sales team, monitor sales performance and team productivity, ensure accurate billing and order execution, coordinate with cross-functional teams, and focus on driving TL/BL growth while achieving daily sales and business targets.
Required Skills:
- Strong communication and interpersonal skills
- B2B customer-facing experience
- Team management and leadership
- Account management
- Lead generation and cold calling
- Pre-sales and post-sales support
- Customer relationship management
- Vendor management and negotiation
- Market research
- Google Sheets and Microsoft Excel proficiency
Compensation & Benefits:
- Compensation: As per industry standards & pedigree of candidate.
- Medical Insurance: Benefits of group insurance of 3 lakhs for family including parents, spouse, children.
- Accidental Insurance: Benefits of 5 lakhs of medical insurance for self, covering 24*7
- Generous leave structure including Maternity & paternity leaves.
Hiring Process:
Screening of applicants and telephonic discussion with HR.
Face-to-Face / Video discussion with Hiring Managers.
Mettl Assessments.
Final round interview with CEO.
Email communication on final feedback.