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12 days ago
Marsh McLennan·12 days ago
12 days ago

Operation Services Manager

FWD Tower, Hong KongFull-timeMid · 5-10 yearsBackend Engineer

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Top 10%Top 10%: 21 out of 100

Top 10% of NextRaise users matched against Backend Engineer roles in Hong Kong.

Must-have skills for this role

  • operations management
  • benefits administration
  • client relationship management
  • process improvement

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What you'll do

  • Integrate client relationships within the Employee Health & Benefits sector, focusing on operational processes and client performance
  • Manage daily client interactions
  • Support business escalations
  • Contribute to process improvements

What they're looking for

  • Experience in EH&B, benefits, or insurance operations

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Join us as an Operation Services Manager to integrate client relationships within the Employee Health & Benefits sector, focusing on operational processes and client performance. Manage daily client interactions, support business escalations, and contribute to process improvements. Ideal for candidates with experience in EH&B, benefits, or insurance operations.

Skills

  • operations management
  • benefits administration
  • process improvement
  • performance reporting
  • client relationship management
  • risk mitigation
  • workflow analysis
  • sla management
  • microsoft word
  • microsoft powerpoint
  • documentation management
  • team collaboration
  • problem solving
  • stakeholder communication
  • english proficiency
  • chinese proficiency

Company

Marsh McLennan
FWD Tower, Hong Kong

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marsh McLennan·first seen 9 Sept 2026·last verified 9 Sept 2026·How we source jobs

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