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Jobs / Customer Service Team Lead in Singapore
12 days ago
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KLA·Semiconductors·12 days ago
12 days ago

Planning Supervisor (Front-End)

Singapore, SingaporeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • production planning
  • supply chain
  • mrp
  • mps

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What you'll do

  • Supervise, develop, and scale a high-performing team of production planners, fostering a culture of accountability, continuous improvement, and operational excellence
  • Own the development and execution of short- and long-term production plans, ensuring alignment to customer demand, capacity constraints, and business objectives
  • Drive end-to-end planning strategy, integrating demand, supply, and production plans within S&OP / IBP frameworks
  • Establish, standardize, and continuously improve planning processes, systems, and best practices across the organization
  • Provide strategic input to executive leadership through scenario modeling, capacity planning, and risk assessments
  • Oversee planning execution within ERP and advanced planning systems (e.g., SAP, MRP/MPS), ensuring data integrity and process discipline
  • Lead deep analysis of demand, capacity, and supply signals to identify gaps, risks, and optimization opportunities
  • Define and monitor key performance indicators (KPIs), including forecast accuracy, inventory turns, cycle time, service levels, and on-time starts, driving accountability and continuous improvement initiatives
  • Drive planning readiness and execution for new product launches (NPI), product ramps, and lifecycle transitions
  • Partner with operations, engineering, and supply chain teams to proactively mitigate risks related to capacity constraints, material shortages, and supply disruptions
  • Support executive reviews, audits, and operational readiness initiatives with data-driven insights and recommendations

What they're looking for

  • Bachelor’s degree in Supply Chain, Operations, Engineering, or related field
  • 10+ years of experience in production planning, supply chain, or operations within a semiconductor or high-tech manufacturing environment
  • 5+ years of leadership experience managing planning teams in complex, matrixed organizations
  • Strong expertise in assembly/test operations and manufacturing flow
  • Deep understanding of MRP, MPS, S&OP / IBP processes, and long lead-time material management
  • Proven experience driving process transformation, system optimization, and cross-functional alignment
  • Advanced proficiency with ERP systems (SAP preferred) and strong analytical capabilities (Excel, data modeling)

Nice to have

  • Master’s degree

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description/Preferred Qualifications

Key Responsibilities

  • Supervise, develop, and scale a high-performing team of production planners, fostering a culture of accountability, continuous improvement, and operational excellence
  • Own the development and execution of short- and long-term production plans, ensuring alignment to customer demand, capacity constraints, and business objectives
  • Drive end-to-end planning strategy, integrating demand, supply, and production plans within S&OP / IBP frameworks
  • Establish, standardize, and continuously improve planning processes, systems, and best practices across the organization
  • Provide strategic input to executive leadership through scenario modeling, capacity planning, and risk assessments
  • Oversee planning execution within ERP and advanced planning systems (e.g., SAP, MRP/MPS), ensuring data integrity and process discipline
  • Lead deep analysis of demand, capacity, and supply signals to identify gaps, risks, and optimization opportunities
  • Define and monitor key performance indicators (KPIs), including forecast accuracy, inventory turns, cycle time, service levels, and on-time starts, driving accountability and continuous improvement initiatives
  • Drive planning readiness and execution for new product launches (NPI), product ramps, and lifecycle transitions
  • Partner with operations, engineering, and supply chain teams to proactively mitigate risks related to capacity constraints, material shortages, and supply disruptions
  • Support executive reviews, audits, and operational readiness initiatives with data-driven insights and recommendations

Minimum Qualifications

  • Bachelor’s degree in Supply Chain, Operations, Engineering, or related field (Master’s degree preferred)
  • 10+ years of experience in production planning, supply chain, or operations within a semiconductor or high-tech manufacturing environment
  • 5+ years of leadership experience managing planning teams in complex, matrixed organizations
  • Strong expertise in assembly/test operations and manufacturing flow
  • Deep understanding of MRP, MPS, S&OP / IBP processes, and long lead-time material management
  • Proven experience driving process transformation, system optimization, and cross-functional alignment
  • Advanced proficiency with ERP systems (SAP preferred) and strong analytical capabilities (Excel, data modeling)

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

Semiconductors

Company

KLASemiconductors
Singapore, Singapore

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from KLA's careers site·first seen 8 Sept 2026·last verified 8 Sept 2026·How we source jobs

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