Reception Supervisor
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What you'll do
- Act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience
- Lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries
What they're looking for
- Has previous experience managing a customer service led team
- An overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Would you like to join Europe’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Reception Supervisor to join our team!
As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Some of our perks:
Free Club Membership for you and your family!
50% Discount on food and drinks
Discounts on Swimming, Tennis Lessons, and Personal Training
Opportunities for Career Advancement through internal training and development
Wagestream App: Get paid on demand!
Access to our Benefits Suite.
About you:
As Reception Supervisor, we are looking for someone who:
Has previous experience managing a customer service led team
An overall passion for customer service
A team player, with strong communication and collaboration skills
Ability to work in a fast-paced environment
Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!
Company
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