Senior License Management Services Specialist - Maternity Cover

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior License Management Operations Specialist in our Software Asset Management (SAM) team and help us do what we do best: propelling business forward.Based in Sofia, Bulgaria, this role supports customers across the USA/EMEA regions and reports to our Director in Dublin, Ireland. You will promote proper use and distribution of Progress products through impartial, cooperative license reviews and consultative engagement. You will partner with customers and Account Managers to ensure smooth, successful license compliance engagements.Please note that this is a maternity cover position with an approximate duration of 1 - 1,5 years. In this role you will:Perform comprehensive and accurate analysis for POA/SaaS reviewsInterpret complex license and support service agreementsWork with large data sets to validate usage and entitlementsManage audit announcements and act as the primary point of contact, advocating Progress’s right to auditConduct customer interviews to understand technical environments and deploymentsEngage with customers and Account Managers to execute and complete license compliance engagementsGenerate clear, timely reports and presentationsCommunicate consistently across multiple channels and stakeholder levelsBuild strong partnerships with Sales, Finance, Legal and SupportDeliver impartial, cooperative license reviews across USA/EMEA customersContribute to license management projects and process improvementsYour background:University degree or equivalent, preferably in IT, Finance or AccountingPositive, business-focused, problem-solving attitudeStrong attention to detail and accuracyAbility to prioritize and operate in a fast-paced environmentComfortable working independently and within a teamExcellent English verbal and written communication skillsExcellent interpersonal skills with the ability to explain complex topics clearlyProficiency with MS Office; strong Excel and PowerPoint; quick to learn new applicationsIt will be beneficial if you have:Experience with customer contractsExperience in license compliance and auditing practicesData analytics expertiseIf this sounds like you and fits your experience and career goals, we’d be happy to chat.   What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:       Compensation Generous remuneration package.Employee Stock Purchase Plan Enrollment. Vacation, Family, and Health  30 days paid annual vacation.An extra day off for your birthday.2 additional days off for volunteering.Premium healthcare and dental care coverage.Additional pension insurance.Well-equipped gym on-site with CrossFit equipment and a climbing wall.Co-funded Multisport card.Flexible working hoursFree underground parking with a designated space for bikes, motorbikes and electric scooters.Apply now!#LI-Hybrid#LI-GV1