Senior Manager, Client Consulting - Visa Consulting & Analytics (VCA)

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Team Summary:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.

The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

VCA members play a key role in enhancing the partnership with one of Visa Japan’s major clients by supporting strategic planning and implementation of their most strategic initiatives.

What a Senior Manager, Client Consulting does at Visa:

We are seeking a Senior Manager to drive consulting engagements and Visa solution sell-in for one of the major clients in Japan as a client consultant within the Visa Consulting & Analytics(VCA) team. This role will drive strategic dialogues, shape medium‑ to long‑term business agendas, and deliver short-term initiatives to accelerate the growth of the client’s business.

This position requires a strong strategic leader who can collaborate across functions, guide complex problem‑solving, and deliver impactful, actionable business initiatives.

Responsibilities:

On a project-by-project basis:

• Develop high‑quality, execution‑ready proposals for new business domains through structured yet creative problem‑solving, leveraging Visa as platform lever. Proactively manage stakeholder alignment and risks to ensure proposals directly contribute to account‑level business impact.
• Design and drive priority strategic initiatives such as business plan development along with organizational redesign, brand new solution development to meet emerging market demands, and new opportunity creation across other sub-functions.
• Translate emerging technologies (e.g., AI, stablecoins) into tangible opportunities. Lead pilot testing and secure internal buy‑in to accelerate adoption and maximize value for the account.
• Build strong relationships with client managers and selected executives to ensure alignment, secure decisions, and maintain high client satisfaction.
• Orchestrate day-to-day project delivery quality, timelines, and risks; coordinate diverse SMEs such as data scientists, solution specialists, and client service teams in Japan and overseas.
• Manage junior team members on assigned workstreams; provide coaching, clear scoping, feedback, and quality reviews to uphold deliverable standards.
• Conduct focused, fact‑based analyses and synthesize insights into concise, actionable recommendations that influence client decision‑making and advance account‑level goals.
• Collaborate closely with internal stakeholders, including CRM, global hubs, and subject‑matter experts to integrate specialized capabilities and ensure seamless execution.

More generally:

• Develop subject-matter expertise in payment; generate insights and contribute to thought leadership and best-practice toolkits for internal and client use.
• Track project financials and administrative processes, including SOW support, internal reporting, compliance, and vendor coordination to ensure smooth execution.
• Contribute to development of strategic methodologies, analytical frameworks, and standardized VCA offerings.
• Produce thought leadership and best practices to enhance VCA’s strategic advisory capabilities.

Why this is important to Visa:

Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.

VCA’s strategic advisory services help clients elevate their business performance by leveraging Visa’s robust solutions, thought leadership, and market insights. These efforts directly contribute to Visa’s business and strengthen long‑term client partnerships, creating a mutually beneficial ecosystem that drives sustained growth.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

• You bring a breadth of professional experience and strong curiosity about the payments industry, with a passion for shaping strategic agendas and working closely with clients.

Specific skills and experience required:

• Fluent Japanese and business‑level proficiency in English
• 9+ years of high‑performance experience in strategy consulting, project management, or business planning
• Proven track record managing complex, cross‑functional, and cross‑regional initiatives
• Passion for driving business impact directly while managing complex multi-stakeholder interests in a highly matrixed, process driven organization
• Self‑motivated and results‑driven, able to manage multiple priorities simultaneously
• Flexible and resilient mindset, capable of adjusting plans while effectively communicating with stakeholders
• Superior analytical, conceptual, and problem‑solving skills with demonstrated intellectual rigor
• Strong team orientation with a collaborative, diplomatic, and adaptable style
• Exceptional attention to detail and commitment to high‑quality outputs
• Excellent presentation and communication skills, both oral and written
• Strong commercial acumen with experience developing business cases and evaluating ROI
• Passion for leveraging data and analytics to inform strategic decision‑making
• Demonstrated leadership capabilities with the ability to inspire and develop team members

Preferred Qualifications:

• Experience in the payments, banking, or technology sectors
• Familiarity with strategic planning tools, business modeling, and organizational design
• Experience leading or supporting organizational transformation and talent development initiatives

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.