Service Delivery Manager (m/w/d)

Take on the role of Service Delivery Manager and serve as the primary contact for key customers, delivering technical support and tailored solutions for security solutions in Ditzingen. Ideal for candidates with technical studies and experience in defence or customer service environments.

Skills

• technical service support
• german language proficiency
• english language proficiency
• servicenow
• customer service
• technical documentation
• training delivery
• project management
• logistics
• radar systems
• customer needs analysis
• performance management
• on-site integration
• on-the-job training
• turnaround time management
• customer feedback incorporation
• event organization
• spare part management
• military environment experience
• teamwork
• communication skills