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Jobs / Customer Service Team Lead in Singapore
19 days ago
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Vopak·19 days ago
19 days ago

Team Leader

SingaporeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • terminal operations
  • she expertise
  • safety regulations
  • troubleshooting

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About this role

Vopak helps the world flow forward. We store the energy of today and tomorrow. But behind our impressive terminals and tanks, it is our people who make the difference. Guided by our culture of Trust, Collaboration, and Courage, we focus on creating an impact that brings the opportunity to grow and to make a real difference. As Team Leader, you will play a key role in realizing our ambitions while building both the future of Vopak and your own.

Your Mission

As a Team Leader, you will be responsible for the smooth and safe execution of all operations and day to day activities in the terminal. 

What will you be doing? 

  • Responsible for the smooth and safe execution of all operations in the terminal 

  • Lead the team in investigations, troubleshooting and problem solving of incidents and abnormal observations

  • Manage manpower administration, workflow scheduling and communication

  • Lead in effective shift briefings and ensure key management objectives are communicated in a timely manner

  • Ensure compliance of local regulatory and company’s standards

  • Manage and prepare for all audits, e.g. customers, ISO, regulatory, THA and safety audits

  • Deliver customer expectations and standards

  • Train and supervise Operations  team members to ensure they are competent in their jobs

Why you’ll love working with us 

  • A market-based salary depending on your experience and knowledge and attractive bonuses

  • A healthy work-life balance with hybrid work - depending on your role

  • Great atmosphere! Plenty of freedom, room for initiative, and an engaging environment

  • Want to know more about our great work culture? Follow us on Instagram or check out our stories on LinkedIn

Does this sound like you?

  • Diploma in Chemical Process Technology or equivalent

  • 3-5 years of relevant terminal operations experience in similar industry

  • At least  3 years’ experience as a Team Coordinator

  • Wealth of hands-on knowledge of terminal operations and in depth site-specific knowledge

  • In depth knowledge of products, equipment and a seasoned SHE expert

  • Knowledge of safety, health and environmental regulations

  • Ability to manage multiple party communication and operate under stress critical

Don’t meet all our criteria? No problem! If this role energizes you and our culture feels like a good fit, we warmly invite you to apply anyway.

What energy will you bring? We’d love to meet you!

Together, we help the world flow forward. To send your application, click the '' button. For more information about the vacancy, please visit https://www.careersatvopak.com

At Vopak, we foster an inclusive workplace where you are empowered to bring your best self to work. Guided by trust, a spirit of collaboration, and the courage to lead change, we create an environment where everyone truly belongs.

Vopak is an equal opportunity employer. Everyone is different, and the differences in people allow us to match our ambitions and drive inclusion across the business. That's why we are curious about who you are! 

To support qualified individuals with disabilities, we are committed to providing reasonable assistance throughout our hiring process. If you require support, please state "Reasonable Assistance" and briefly describe the help you need directly within your CV or application letter.

Company

Vopak
Singapore

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Vopak's careers site·first seen 1 Sept 2026·last verified 8 Sept 2026·How we source jobs

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