Transformer Service Specialist
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About this role
Location:
Smithfield, NSW, AustraliaJob ID:
R0141487Date Posted:
2026-08-17Company Name:
HITACHI ENERGY AUSTRALIA PTY LTDProfession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
At Hitachi Energy, we're advancing a sustainable energy future through innovative technologies and world-class service solutions. We are seeking an experienced Technical Specialist - Transformer Services & Digital Solutions to serve as a trusted technical authority, supporting customers, service teams, and project stakeholders across our transformer services portfolio.
In this influential role, you will combine deep technical expertise with customer engagement, engineering governance, and project support to deliver solutions that improve asset reliability, safety, and performance.
How you'll make an impact
- Acting as the technical subject matter expert for transformer services and digital solutions.
- Developing and recommending technical solutions that meet customer requirements and support business objectives.
- Leading and approving engineering design reviews, ensuring compliance with customer specifications, industry standards, and safety requirements.
- Providing advanced troubleshooting, fault analysis, and technical support for complex transformer and digital product issues.
- Reviewing service reports and field findings, identifying opportunities to improve reliability, operational performance, and asset life.
- Representing Hitachi Energy in customer meetings, technical workshops, project reviews, tenders, and sales discussions.
- Building trusted customer relationships through responsive technical support and professional engagement.
- Delivering technical training on transformer operation, maintenance, monitoring, diagnostics, and digital solutions.
- Preparing and reviewing technical documentation, engineering assessments, procedures, service recommendations, and project deliverables.
- Supporting project teams with technical evaluations, risk assessments, scope changes, and claims management while ensuring contractual and customer expectations are met.
- Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- Bachelor's degree in electrical engineering or related discipline.
- Extensive experience in Power Transformers, transformer services, maintenance, testing, diagnostics, or asset management.
- Experience with transformer monitoring systems, digital solutions, condition assessment, and diagnostic technologies.
- Strong understanding of utility, industrial, renewable energy, and transmission applications.
- Working knowledge of relevant Australian Standards (AS), IEC standards, and industry best practices.
- Ability to interpret and review engineering drawings and technical documentation.
- Strong communication, presentation, and customer engagement skills.
- Proficiency in written and spoken English.
Accessibility and reasonable accommodation
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Background Screening and Security Checks
As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.
For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.
The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.
Company
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