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Jobs / Customer Service Team Lead in Australia
13 days ago
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Marriott International·13 days ago
13 days ago

Bar Supervisor

Melbourne, AustraliaPart-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • cocktails
  • beverage service
  • responsible service of alcohol
  • rsa

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About this role

POSITION SUMMARY

As Marriott International’s flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Bar Supervisor, opportunity awaits.

Located high above the Melbourne Marriott Hotel Docklands, The Sunset House offers a unique rooftop experience where stunning views, seasonal dining and expertly crafted cocktails meet warm, authentic hospitality. From relaxed sunset drinks to lively evenings with friends, we're passionate about delivering exceptional experiences that leave a lasting impression on every guest.

We're looking for an experienced and passionate Bar Supervisor who will take genuine ownership of the venue, inspire the team, and build authentic connections with our guests. This is more than a supervisory role. We're seeking someone who treats the venue as if it were their own, leads from the front, and helps shape the culture and success of The Sunset House every day.

 

Position Summary:

As Bar Supervisor, you'll play a key role in the day-to-day operations of the rooftop bar and restaurant, ensuring exceptional service standards and a welcoming atmosphere for guests and associates alike.

 

Your responsibilities will include:

  • Leading and motivating the bar team during service

  • Delivering memorable and personalised guest experiences

  • Acting as a visible and approachable leader on the floor

  • Supporting the management team in achieving service, quality and financial goals

  • Supervising opening and closing procedures

  • Managing stock control, ordering, and beverage presentation standards

  • Training, coaching, and developing associates

  • Handling guest feedback and resolving issues professionally and proactively

  • Ensuring compliance with liquor licensing, food safety and Marriott brand standards

  • Maintaining a positive, energetic and high-performing team culture

 

About you:

  • Passionate about creating memorable experiences 

  • Builds genuine relationships with regular and returning guests 

  • Anticipates guest needs and exceeds expectations

  • Proactive, accountable and solutions-focused 

  • Leads by example and is never afraid to roll up their sleeves

  • Confident coaching and developing team members 

  • Strong knowledge of cocktails, wine, spirits and premium beverage service 

  • Understanding of stock control and operational procedures 

  • Current Responsible Service of Alcohol (RSA) certification

 

Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends 

  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month 

  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group 

  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program 

  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend 

  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 

 
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Company

Marriott International
Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marriott International's careers site·first seen 7 Sept 2026·last verified 8 Sept 2026·How we source jobs

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