Conference and Events Supervisor
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What you'll do
- Supervise and coordinate conference, banquet and event operations.
- Lead event teams during setup, service and pack-down to ensure seamless execution.
- Interpret and execute Banquet Event Orders (BEOs) accurately and effectively.
- Liaise with clients, meeting planners and hotel departments to ensure all event requirements are delivered.
- Maintain exceptional service standards and respond proactively to guest requests and operational challenges.
- Lead, coach and motivate associates while fostering a positive team culture.
- Ensure event spaces are set correctly, safely and on time.
- Resolve issues quickly and professionally while maintaining client confidence.
- Build strong relationships with clients to encourage repeat business and future bookings.
What they're looking for
- 1 to 2 years of proven leadership experience in hotel operations, banquets and events.
- Previous experience in a supervisory or leadership role within hospitality or events.
- Competence in reading, interpreting and executing Banquet Event Orders (BEOs).
- Proven team leadership and workforce management experience.
- Strong client-facing communication and interpersonal skills, with the ability to act as the key point of contact for meeting planners, guests and stakeholders.
- Demonstrated problem-solving skills and ability to perform under pressure.
- Proven events leadership with a hands-on approach to operations.
- Track record of flawless BEO execution.
- Hands-on staff management experience, including coaching, scheduling and performance support.
- Professional presence and client-facing composure.
- Current RSA (or ability to obtain).
- Full working rights in Australia.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
POSITION SUMMARY
As Marriott International's flagship brand, Marriott Hotels drives innovation in hospitality. Join a collaborative team of passionate professionals delivering exceptional conference and event experiences while creating memorable moments for our guests. When you become a Marriott Hotels Conference & Events Supervisor, opportunity awaits.
Position Summary:
As a Conference & Events Supervisor, you will lead the successful delivery of meetings, conferences, social events and banquets from planning through to execution. You will act as the key point of contact for clients, meeting planners and internal stakeholders, ensuring flawless event delivery, outstanding guest satisfaction and operational excellence.
Key Responsibilities
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Supervise and coordinate conference, banquet and event operations.
-
Lead event teams during setup, service and pack-down to ensure seamless execution.
-
Interpret and execute Banquet Event Orders (BEOs) accurately and effectively.
-
Liaise with clients, meeting planners and hotel departments to ensure all event requirements are delivered.
-
Maintain exceptional service standards and respond proactively to guest requests and operational challenges.
-
Lead, coach and motivate associates while fostering a positive team culture.
-
Ensure event spaces are set correctly, safely and on time.
-
Resolve issues quickly and professionally while maintaining client confidence.
-
Build strong relationships with clients to encourage repeat business and future bookings.
About You:
-
1 to 2 years of proven leadership experience in hotel operations, banquets and events.
-
Previous experience in a supervisory or leadership role within hospitality or events.
-
Competence in reading, interpreting and executing Banquet Event Orders (BEOs).
-
Proven team leadership and workforce management experience.
-
Strong client-facing communication and interpersonal skills, with the ability to act as the key point of contact for meeting planners, guests and stakeholders.
-
Demonstrated problem-solving skills and ability to perform under pressure.
-
Proven events leadership with a hands-on approach to operations.
-
Track record of flawless BEO execution.
-
Hands-on staff management experience, including coaching, scheduling and performance support.
-
Professional presence and client-facing composure.
-
Current RSA (or ability to obtain).
-
Full working rights in Australia.
Our Benefits:
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Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
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Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
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Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
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Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
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Opportunity to receive Employee Referral Incentives and get paid for working with your friend
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Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Company
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