Allianz·5 days ago
5 days ago
Customer Care Agent RSA Assistenza with Italian (m/f/d)
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What you'll do
- deliver high-quality support via telephone and email in both Italian and English
- manage customer inquiries
- ensure satisfaction
- contribute to service improvement
What they're looking for
- fluent italian
- fluent english
- customer-focused mindset
- willingness to work shift-based hours
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a Customer Care Agent to deliver high-quality support via telephone and email in both Italian and English. You will manage customer inquiries, ensure satisfaction, and contribute to service improvement. Ideal for candidates fluent in Italian and English with a customer-focused mindset and willingness to work shift-based hours.
Skills
- customer service
- fluent italian
- fluent english
- call handling
- email communication
- data entry
- customer satisfaction follow-up
- operational procedures
- stakeholder communication
- process improvement
- training participation
- data analytics
- cloud-based tools
- ai tools
- teamwork
- emergency response
Company
Allianz
Bucarest, Romania
Company facts come from this company's own listings. We only show what the postings themselves carry.