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Jobs / Customer Service Team Lead in Australia
9 days ago
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Accorhotel·9 days ago
9 days ago

Food & Beverage - Multiple Positions available - Attendant, Bar Attendant, Supervisor

Hobart, AustraliaPart-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • customer service
  • responsible service of alcohol
  • communication
  • teamwork

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Apply faster with autofill FREEaccorhotel uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Assist in the smooth operation of the F&B department
  • Create a seamless dining experience for our guests, making everyone feel welcomed and valued
  • Animate the restaurant and bar to make it fun, unique and an enjoyable experience for all guests, through creative activations and events
  • The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
  • Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious
  • Shake, stir, pour, and serve drinks with flair - keeping service upbeat, smooth and perfect
  • Keep the bar looking its best - clean, organised, stocked and always inviting
  • Bring flair, passion and charisma each and every day
  • Cultivate an enthusiasm for constructing delectable cocktails whilst staying current with the latest trends in mixology
  • Assist with day-to-day operations with the guests in the restaurant
  • Ensure professional and friendly service is provided to all guests in each interaction
  • Clear and reset tables and ensure service areas are clean and tidy

What they're looking for

  • Previous customer service or hospitality experience
  • Your Responsible Service of Alcohol (RSA) Certificate
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
  • Great communication skills, presentation and confidence to engage with guests
  • A passion for maximising sales opportunities by upselling items
  • A calm nature in the midst of a fast-paced environment
  • A team player with the ability to assist in all areas of F&B operations during peak times

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Company Description

“Hospitality is a work of Heart” and  at Mövenpick Hotel Hobart we do ordinary things in an extraordinary way.  We believe true hospitality is about turning small gestures into heart-warming moments and are looking for more than just a job. Start your journey with us! This is your opportunity to join our friendly and dynamic Food and Beverage team. Come, share your passion, and start your journey with us!

Located in the heart of Hobart, this 221-room premium hotel offers an exceptional location, unique design, outstanding service, and an exciting dining concept. The premium-branded Mövenpick Hotel and 'Tesoro' Modern Italian Restaurant offer an exciting Food & Beverage concept across breakfast, lunch, and dinner, as well as hotel in-room dining and conference & events.
​
Join us and become a Heartist®.

Job Description

We have multiple part time positions available, please specify which role you are interested in when applying: 

  • ​​​​​​​F&B Supervisor 
  • Bar Attendant 
  • F&B Attendant

F&B Supervisor 

  • Assist in the smooth operation of the F&B department 
  • Create a seamless dining experience for our guests, making everyone feel welcomed and valued 
  • Animate the restaurant and bar to make it fun, unique and an enjoyable experience for all guests, through creative activations and events
  • The ability to coordinate and manage the day-to-day F&B operations whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day
  • Exceptional leadership skills with demonstrated results in developing and motivating teams. Your lead-by-example approach will be infectious

​​​​​​​Bar Attendant

  • Shake, stir, pour, and serve drinks with flair - keeping service upbeat, smooth and perfect 
  • Keep the bar looking its best - clean, organised, stocked and always inviting
  • Bring flair, passion and charisma each and every day 
  • Cultivate an enthusiasm for constructing delectable cocktails whilst staying current with the latest trends in mixology

F&B Attendant

  • Assist with day-to-day operations with the guests in the restaurant 
  • Ensure professional and friendly service is provided to all guests in each interaction
  • Clear and reset tables and ensure service areas are clean and tidy
  • The confidence to explain our menu to guests with gusto, assisting those with special dietary needs or preferences, and providing enthusiastic assistance when recommending wine and beverages.
  • Anticipate guest needs and create unforgettable dining experiences 
  • Provide exceptional customer service by greeting guests warmly and attending to their dining needs
  • Maintain cleanliness and organisation of the dining area, including clearing and resetting tables
  • Assist with event setups and functions in the conference suites and restaurant 

Qualifications

  • Previous customer service or hospitality experience
  • Your Responsible Service of Alcohol (RSA) Certificate
  • The ability and flexibility to work various rostered shifts, including early mornings, late evenings, and weekends
  • Great communication skills, presentation and confidence to engage with guests
  • A passion for maximising sales opportunities by upselling items
  • A calm nature in the midst of a fast-paced environment
  • A team player with the ability to assist in all areas of F&B operations during peak times

Additional Information

  • ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
  • Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
  • “Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
  • Be part of a dynamic hotel environment with a supportive and fun team
  • Recognition of service anniversaries and Accor Tenure Milestones.

Company

Accorhotel
Hobart, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Accorhotel's careers site·first seen 11 Sept 2026·last verified 11 Sept 2026·How we source jobs

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