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Jobs / Customer Service Team Lead in Australia
17 days ago
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Marriott International·17 days ago
17 days ago

Food & Beverage Supervisor - Atria

Melbourne, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • rsa
  • team leadership
  • hospitality
  • guest service

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About this role

Atria - Take a seat in the sky.

Located on Level 80 of The Ritz-Carlton, Melbourne, Atria is a refined dining destination celebrating exceptional Australian produce, seasonality, and a deep connection to place. Complemented by a thoughtfully curated wine program, Atria offers a dynamic and expressive culinary experience, set against breathtaking panoramic views of the city.

Atria offers premium dining experiences with elegant service, reflecting the restaurant’s bespoke positioning. Showcasing sustainable, quintessential Modern Australian cuisine, you will help elevate and innovate service standards while expanding your knowledge of wine, bar operations, and the exciting future of modern cooking.

 

Position Summary: 

  • Become a custodian of Atria's renowned dining experience, leading the team in delivering unforgettable moments above Melbourne's skyline

  • Transform every guest interaction into an opportunity to create lifelong memories through intuitive service, warm hospitality, and genuine connection.

  • Set the benchmark for luxury dining by anticipating needs, personalising experiences, and exceeding expectations at every touchpoint.

  • Mentor and inspire a high-performing team of hospitality professionals, cultivating excellence through coaching, recognition, and empowerment.

  • Uphold the exceptional standards of Atria, ensuring every detail, from service delivery to venue presentation, is executed with precision and care.

  • Build a loyal community of returning guests through meaningful relationships, legendary service, and unforgettable dining experiences.

  • Foster an environment where both guests and your team feel valued, celebrated, and inspired every day.

 

About You: 

  • An up to date RSA  

  • Relevant experience in a managerial role  

  • Working rights in Australia  

  • Enthusiastic to escalate your career  

  • Self-motivated, driven and energized in a fast paced environment  

  • Armed with smart solutions and a can-do attitude  

 

Our Benefits: 

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends  

  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month  

  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group  

  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program  

  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend  

  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness  

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Company

Marriott International
Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Marriott International's careers site·first seen 3 Sept 2026·last verified 8 Sept 2026·How we source jobs

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