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Jobs / Customer Service Team Lead in Australia
16 days ago
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Alsglobal·16 days ago
16 days ago

Laboratory Supervisor, Asbestos

Smithfield(NSW), AustraliaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • asbestos identification
  • fibre counting
  • laboratory operations
  • operational leadership

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What you'll do

  • Establish and lead ALS’s asbestos laboratory operations in Smithfield, Sydney.
  • Recruit, coach and develop a high-performing team of Asbestos Identifiers and fibre Counters.
  • Manage laboratory workflows, resources, equipment and day-to-day performance.
  • Provide technical leadership across asbestos identification and fibre counting services.
  • Maintain compliance with accreditation requirements, ALS quality systems and industry standards.
  • Lead quality assurance, proficiency testing and continuous improvement activities.
  • Promote a strong culture of safety, quality, collaboration and customer service.
  • Work with the Operations Manager and Environmental leadership team to support business growth and strategic priorities.

What they're looking for

  • Tertiary qualifications in Environmental Science, Chemistry, Occupational Hygiene, Laboratory Science or a related discipline.
  • Extensive experience in asbestos identification and fibre counting within an accredited laboratory.
  • Strong knowledge of asbestos testing methodologies, industry standards and quality management systems.
  • Experience establishing, leading or growing an asbestos laboratory operation.
  • Experience managing accreditation, audits, quality assurance programs and laboratory resources.
  • Proven ability to recruit, develop and inspire high-performing teams.
  • Strong commercial, organisational, planning and problem-solving skills.
  • Excellent communication, stakeholder management and relationship-building capabilities.
  • Demonstrated commitment to health, safety and environmental leadership.

Nice to have

  • NATA Endorsed Signatory status is highly regarded.
  • Experience in project management, business development or client relationship management within the environmental testing industry will be advantageous.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. 

About the Role
ALS Environmental is seeking an experienced Laboratory Supervisor, Asbestos to establish and lead our asbestos laboratory operations in Smithfield, Sydney. 

Reporting to the Operations Manager, Sydney, you will build a high-performing team, implement effective laboratory processes and drive operational, technical and quality excellence. You will be responsible for developing team capability, maintaining accreditation requirements and ensuring accurate, high-quality results for our clients. 

This is an exciting opportunity to establish a specialist operation and contribute to the continued growth of ALS Environmental in New South Wales. 

This is a fulltime, permanent opportunity working Monday - Friday 9am-5pm 

The Day-to-Day:

  • Establish and lead ALS’s asbestos laboratory operations in Smithfield, Sydney. 

  • Recruit, coach and develop a high-performing team of Asbestos Identifiers and fibre Counters. 

  • Manage laboratory workflows, resources, equipment and day-to-day performance. 

  • Provide technical leadership across asbestos identification and fibre counting services. 

  • Maintain compliance with accreditation requirements, ALS quality systems and industry standards. 

  • Lead quality assurance, proficiency testing and continuous improvement activities. 

  • Promote a strong culture of safety, quality, collaboration and customer service. 

  • Work with the Operations Manager and Environmental leadership team to support business growth and strategic priorities.

The Essentials: 

  • You will bring strong technical expertise, operational leadership and a passion for developing high-performing teams. 

  • Tertiary qualifications in Environmental Science, Chemistry, Occupational Hygiene, Laboratory Science or a related discipline. 

  • Extensive experience in asbestos identification and fibre counting within an accredited laboratory. 

  • Strong knowledge of asbestos testing methodologies, industry standards and quality management systems. 

  • Experience establishing, leading or growing an asbestos laboratory operation. 

  • Experience managing accreditation, audits, quality assurance programs and laboratory resources. 

  • Proven ability to recruit, develop and inspire high-performing teams. 

  • Strong commercial, organisational, planning and problem-solving skills. 

  • Excellent communication, stakeholder management and relationship-building capabilities. 

  • Demonstrated commitment to health, safety and environmental leadership. 

  • NATA Endorsed Signatory status is highly regarded. 

  • Experience in project management, business development or client relationship management within the environmental testing industry will be advantageous. 

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

Company

Alsglobal
Smithfield(NSW), Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Alsglobal's careers site·first seen 4 Sept 2026·last verified 9 Sept 2026·How we source jobs

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