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Jobs / Customer Service Team Lead in Australia
1 month ago
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Genmills·1 month ago
1 month ago

Manufacturing Team Leader

Rooty Hill, AustraliaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • people leadership
  • continuous improvement
  • safety management
  • food safety

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What you'll do

  • Lead a shift-based production team to achieve targets across safety, quality, performance, waste and engagement
  • Run effective daily direction-setting meetings, using data and visual boards to review performance, set priorities and follow up actions
  • Apply your mechanical aptitude to support equipment changeovers, basic troubleshooting and loss elimination alongside Maintenance
  • Drive zero harm and food safety behaviours, ensuring standards and procedures are followed at all times
  • Use continuous improvement tools (e.g. root cause analysis, standard work, centrelining) to identify and remove losses
  • Build capability in your team through coaching, feedback, skills development and clear expectations
  • Partner with Quality, Maintenance, Planning and other functions to deliver the production plan.

What they're looking for

  • Experience in a manufacturing/operations leadership role (food, FMCG or similar high-speed environment ideal)
  • Strong people leadership skills – able to engage, coach and hold others accountable
  • Proven mechanical aptitude and confidence working with production equipment and processes
  • Experience leading toolbox/directional meetings and using data to drive decisions
  • A strong commitment to safety, food safety and quality
  • Continuous improvement mindset and comfort working in a fast-paced, shift-based environment

Nice to have

  • Experience in food, FMCG or similar high-speed environment

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.​




ABOUT THE ROLE

Reporting to the Operations Manager, you will:

Lead a shift-based production team to achieve targets across safety, quality, performance, waste and engagement

Run effective daily direction-setting meetings, using data and visual boards to review performance, set priorities and follow up actions

Apply your mechanical aptitude to support equipment changeovers, basic troubleshooting and loss elimination alongside Maintenance

Drive zero harm and food safety behaviours, ensuring standards and procedures are followed at all times

Use continuous improvement tools (e.g. root cause analysis, standard work, centrelining) to identify and remove losses

Build capability in your team through coaching, feedback, skills development and clear expectations

Partner with Quality, Maintenance, Planning and other functions to deliver the production plan.

ABOUT YOU

Experience in a manufacturing/operations leadership role (food, FMCG or similar high-speed environment ideal)

Strong people leadership skills – able to engage, coach and hold others accountable

Proven mechanical aptitude and confidence working with production equipment and processes

Experience leading toolbox/directional meetings and using data to drive decisions

A strong commitment to safety, food safety and quality

Continuous improvement mindset and comfort working in a fast-paced, shift-based environment




ELIGIBILITY

Applicants must meet minimum age qualifications in the country in which the job is located.

Company

Genmills
Rooty Hill, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Genmills's careers site·first seen 29 Aug 2026·last verified 9 Sept 2026·How we source jobs

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