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Jobs / Customer Service Team Lead in Australia
3 days ago
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Asda·3 days ago
3 days ago

Team Leader

St.Leonards, AustraliaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • customer service
  • team leadership
  • communication

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Leading the day-to-day running of your department
  • Supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service
  • Helping to manage stock, supporting new starters, or stepping in to solve a problem
  • Working closely with your manager to deliver high standards and keep your team motivated and focused

What they're looking for

  • Experience working in a retail or customer-facing environment.
  • A willingness to take on responsibility and support others.
  • Good communication skills and a can-do attitude.
  • Flexibility to work a range of shifts, including weekends and evenings.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Title

Team Leader


Location

St.Leonards


Employment Type

Full time


Contract Type

Permanent


Shift Pattern

Work Shift: Days


Hours per Week

36


Pay Rate

£14.10


Category

Retail Hourly Colleagues, Store Management


Closing Date

30 September 2026


 

As a Team Leader, you’ll play a key role in leading the day-to-day running of your department. You’ll lead by example—supporting your colleagues, keeping things running smoothly, and making sure our customers receive the best possible service. Whether it’s helping to manage stock, supporting new starters, or stepping in to solve a problem, you’ll be a go-to person on the shop floor. You’ll work closely with your manager to deliver high standards and keep your team motivated and focused.

What makes a brilliant Team Leader:

  • Customer-focused: You put customers first and help your team do the same.
  • Supportive: You’re approachable, helpful, and always ready to lend a hand.
  • Organised: You can juggle tasks, manage priorities, and keep things on track.
  • Positive attitude: You bring energy and enthusiasm to every shift.
  • Team player: You work well with others and help create a great place to work.
  • Reliable: You take responsibility and follow through on what needs to be done.

What you’ll bring:

  • Experience working in a retail or customer-facing environment.
  • A willingness to take on responsibility and support others.
  • Good communication skills and a can-do attitude.
  • Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

  • Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

  • Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

  • Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

  • Company pension

  • Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

  • Colleague recognition programme

  • Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.

Company

Asda
St.Leonards, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Asda's careers site·first seen 17 Sept 2026·last verified 17 Sept 2026·How we source jobs

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