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Jobs / Customer Service Team Lead in Australia
10 days ago
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Mondelez India·FMCG·10 days ago
10 days ago

Team Leader - M2 Production Line

Melbourne, AustraliaMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • leadership
  • supervision
  • communication
  • problem-solving

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What you'll do

  • Leading and coordinating production activities on the M2 line to ensure safety, quality, productivity, and team performance targets are achieved.
  • Supervising operators, supporting continuous improvement initiatives, maintaining compliance with food safety standards, and ensuring efficient operation of production equipment.
  • Operate and maintain equipment to build technical mastery and to deliver on safety, quality, cost, delivery, sustainability and morale targets, understanding losses in your area and taking the appropriate action to eliminate them.
  • Use autonomous and progressive maintenance standards to maintain equipment and support new product development.
  • Ensure that safety processes are observed [e.g. safety maps, lock out tag out (LOTO) , behavior observation system (BOS) and root-cause analysis (RCA)]
  • Ensure that quality assurance activities are performed to ensure zero harm and 100 percent good-quality products
  • Ensure that resources are properly allocated and available during the shift.
  • Take the lead for shutdown maintenance, root-cause analysis, stops reductions loss analysis and breakdown elimination.

What they're looking for

  • Experience in FMCG or food manufacturing environments.
  • Demonstrated leadership or supervisory experience.
  • Strong communication and problem-solving skills.
  • Knowledge of GMP, HACCP, and food safety requirements.
  • Ability to work in a fast-paced manufacturing environment.
  • Competent computer skills and production reporting experience.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Team Leader is responsible for leading and coordinating production activities on the M2 line to ensure safety, quality, productivity, and team performance targets are achieved. The role involves supervising operators, supporting continuous improvement initiatives, maintaining compliance with food safety standards, and ensuring efficient operation of production equipment.

How you will contribute

You are a key ingredient in helping us change how the world snacks. You will operate and maintain equipment to build technical mastery and to deliver on safety, quality, cost, delivery, sustainability and morale targets, understanding losses in your area and taking the appropriate action to eliminate them. You will use autonomous and progressive maintenance standards to maintain equipment and support new product development. In this role, you will ensure that safety processes are observed [e.g. safety maps, lock out tag out (LOTO) , behavior observation system (BOS) and root-cause analysis (RCA)], that quality assurance activities are performed to ensure zero harm and 100 percent good-quality products, and that resources are properly allocated and available during the shift. You will take the lead for shutdown maintenance, root-cause analysis, stops reductions loss analysis and breakdown elimination.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Experience in FMCG or food manufacturing environments.
  • Demonstrated leadership or supervisory experience.
  • Strong communication and problem-solving skills.
  • Knowledge of GMP, HACCP, and food safety requirements.
  • Ability to work in a fast-paced manufacturing environment.
  • Competent computer skills and production reporting experience.

More about this role

What you need to know about this position:

This role is night shift, working hours are from 11pm-7am

Reporting Relationship

Reports to: Production Manager / Area Leader

Direct Reports: Production Operators and Machine Operators assigned to the M2 production line.





No Relocation support available

Business Unit Summary

At Mondelez International, our mission is to provide consumers with the right snack, for the right moment, made in the right way. We are one of the largest snack companies in the world, with global net revenues exceeding $31 billion USD. 

We have operations in more than 80 countries and employ approximately 91,000 diverse and talented employees in our factories, offices, research & development facilities and distribution activities around the world.

In Australia and New Zealand, we have 6 factories, and both global and local brands, employing over 2,000 people; Cadbury Dairy Milk, Oreo, Toblerone, Philadelphia, belVita, Pascall, The Natural Confectionery Company, Sour Patch Kids and Ritz.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Manufacturing core

Manufacturing
FMCG

Company

Mondelez IndiaFMCG
Melbourne, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Mondelez India's careers site·first seen 10 Sept 2026·last verified 10 Sept 2026·How we source jobs

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