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Jobs / Customer Service Team Lead in Australia
17 days ago
IAG·17 days ago
17 days ago

Team Leader, Policy Services - 12 months

Brisbane, AustraliaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Must-have skills for this role

  • team leadership
  • coaching and development
  • performance management
  • workflow management

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About this role

We are expanding our team: As Team Leader, Policy Services, you will lead a team supporting policy renewals and new business, fostering a positive and high-performing culture. Ideal for experienced leaders with strong communication skills and a passion for developing others in a dynamic environment.

Skills

  • team leadership
  • coaching and development
  • performance management
  • workflow management
  • change management
  • stakeholder collaboration
  • service delivery improvement
  • quality monitoring
  • customer experience enhancement
  • process improvement
  • operational performance management
  • relationship building
  • adaptability
  • continuous improvement

Company

IAG
Brisbane, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from IAG·first seen 4 Sept 2026·last verified 9 Sept 2026·How we source jobs

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